Finance Operations Associate - Collections (English + German) @ SAP Ariba

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

What you'll do

The Network Collections Analyst assists in the collection aspects of the Ariba Supplier Network, including:

• Maintaining strong customer focus
• Handling Objections and customers queries
• Direct interaction through email and telephone with key account customers to drive the collection of outstanding receivables
• Effective solving of escalations as it relates to payment of outstanding receivables
• Coordination of tasks and general process improvements.
• Good Excel skills, needs to have good analytical thinking since the invoices are calculated based on Excel.
• All other duties as assigned

What you bring

• Intermediate Microsoft Office (specifically Excel, Outlook and Word)
• English & German is a must
• Attention to detail
• Active listening
• Analytical thinking
• Knowledge of the procure to pay business process from purchase requisition to payment
• Experience in collections, finance or customer support is an advantage
• Knowledge using a customer relationship management (CRM)Sales experience or experience interacting with customers is a plus
• Experience using an ERP tool (SAP) is an advantage

Meet your team

The GFSS Ariba Network Operations team is looking for a Network Collections Associate to facilitate day to day collections for the Supplier Membership Program of the Ariba Network. Through a single connection, the Ariba Network provides organizations with the capabilities they need to ensure seamless transactions, strengthen existing buyer-supplier relationships, find new business opportunities, and generate bottom-line savings—allowing them to realize true e-Commerce success. 

#SAPFinanceCZCareers.

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Requisition ID: 370857  | Work Area: Finance  | Expected Travel: 0 - 10%  | Career Status: Graduate  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid