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Accounts Receivables Collector with German (2-year contract ) Job

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Date: Jul 17, 2019

City: Prague, PR, CZ

Company: SAP



Requisition ID: 218363
Work Area: Finance
Expected Travel: 0 - 10%
Career Status: Graduate
Employment Type: Regular Full Time

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

As the leading technology company for digital businesses, SAP serves nearly 300,000 customers in 190 countries. 80 million users make SAP the largest enterprise cloud company in the world, along with business networks that transact nearly $1 trillion annually. The Global Finance Shared Services organization (GFSS) is a business unit with 1,200+ employees delivering end-to-end finance operations from a set of vibrant and multicultural locations around the globe: Buenos Aires, Dublin, Manila, Prague and Singapore.
Our highly engaged teams specialize in Order to Invoice, Cash Collections, Procure to Pay, Travel & Expense and Record to Report. Additionally, at GFSS, you will find: a highly skilled workforce collaborating across the globe on common topics, engaged colleagues creating value by simplifying and optimizing operations and one motivated global team working together towards shared goals.
Also, at GFSS, you will find: exciting career opportunities, a diverse work environment providing opportunities to grow, development & learning opportunities and an international business network for you learn and grow from.


Note from your future manager: „I started with SAP in 01.06.2013 on the similar position and I made it to the manager position in next two and half years. I am looking forward to meet you on an interview”. Zoltán


This role within the team is based on phone communication with customers in order to reassure payments. The main tasks are proactive calling and contact to customers, set up good relationship with customers, maintaining the results of the contact to the system. Very important in this role is interaction and communication with other team members and managers in an international environment, and as such require advanced communication and language skills.


Daily tasks:

  • Proactively call customers to insure the timelines of invoice payment
  • Perform monitoring and collection of receivables
  • Manage open items incl. overdue receivables
  • Investigate billing discrepancies and respond to external queries
  • Support the hotline (incoming calls) – abandoned rate < 5%
  • Support the shared mailbox
  • Cooperation with global cash collections team and support management
  • Business administration
  • Fulfillment of pre-set targets
  • Unallocated cash distribution
  • Netting and refund procedures



  • Minimum upper-intermediate written and spoken English and German
  • Certificate of Secondary Education at the minimum
  • Business and accounting education is an advantage
  • Very good communication skills written and verbal
  • Ability to deliver daily collection calls
  • Ability to work under pressure
  • Ability to work in an international enviroment
  • Strong will to deliver excellent quality
  • Good command of MS Office (Excel, Work and Outlook)







Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or, APJ:, EMEA:

Successful candidates might be required to undergo a background verification with an external vendor.

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