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Cloud Product Support - Analytics Team Intern (Estagiário) Job

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Date: Feb 15, 2019

City: São Leopoldo, RS, BR

Company: SAP



Requisition ID: 190061
Work Area: Customer Service and Support
Expected Travel: 0 - 10%
Career Status: Student
Employment Type: Intern

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.


Our Cloud Product Support organization is looking for an intern to join the SAP Cloud Support team for customers globally.

In the team you will have the opportunity to learn a vast range of business processes and business analytics. Are you up for the challenge?


  • Data Analysis acumen, research and resolve known errors by means of SAP documentation;
  • Share and document knowledge through creation of WIKIs and Knowledge Base articles;
  • Attend remote learning sessions, practice of self-study and coaching;
  • Report Coding Errors to our development organization;
  • Conduct in-depth analysis on reports and data modeling;
  • Help customers to create reports by using the support tools;
  • Analyze data and present findings;
  • Be professional, teamwork and pro-active;
  • Other duties may be assigned.


  • Proficiency with logical operators;
  • Conceptual Knowledge of Relational Databases;
  • High proficiency with MS Excel;
  • Understanding of data analysis, modeling and visualization;
  • Preferred Skills: Knowledge of data warehousing concepts;
  • Report coding errors to our development organization;
  • Fluent in English (written and oral).


  • No previous experience required. You will have a mentor to train you.


Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or, APJ:, EMEA:

Successful candidates might be required to undergo a background verification with an external vendor.

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Job Segment: Analytics, Cloud, Intern, ERP, SAP, Management, Entry Level, Technology