What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

PURPOSE AND OBJECTIVES:

A key service for customers during operations phase at SAP is the SAP ECS - Cloud Application Services (SAP CAS). The mission of SAP CAS is to maximize customer success in the run phase of SAP software lifecycle by taking over responsibility for smooth end to end operations and lowering customers total cost of operation.

The SAP unit “Managed Service Delivery Center - Americas” successfully supports local and global customers from various industries in maintenance, daily operation, and ongoing functional support of their SAP business applications. 
Our Delivery Center is planning to enhance its capacities for professional delivery management of on-premise, cloud or hybrid customer engagements and is offering the position for a “SAP Application Consultant - SAP Success Factors”.

EXPECTATIONS AND TASKS:

As a Support Consultant, you work in small, combined teams of Consulting experts and partner companies on customer solutions during operations:

Your tasks will be:
•    Analyzing and resolution of application incidents 
•    Performing of changes in alignment with business processes & solution architecture
•    Identify potential improvements
•    Optimize HR business processes and solution architecture and help customers to adopt Best Practices
•    Drive innovation by identifying optimization opportunities in “Human Resources”
•    Work on smaller projects during operations phase
•    Manage customer challenges and escalations in a proactive and structured manner.

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES:

•    Bachelor degree in Computer Science, Engineering or equivalent work experience
•    Background in key methodologies for efficient deployment and operation of SAP applications 
•    Knowledge in the following areas: HR Core, HR Business Processes, HR IT Architecture
•    Profound experience of the implementation of the SuccessFactors product portfolio in at least two of the following areas would be beneficial: 

-    Employee Central (EC) - preferred
-    EC Payroll - preferred
-    Career Side Builder / Recruiting Marketing / Onboarding
-    Performance & Goals
-    Compensation / Variable Pay
-    Succession & Development
-    Solution Architecture
-    Technology & Integration

Required skills

•    Ability to work effectively as a virtual member of a dynamic, dispersed team (remote)
•    Excellent presentation, organizational and planning skills
•    Ability to establish solid working relationships with clients.
•    Professional communication and social interaction
•    Native Portuguese speaking. Fluent in English. Advanced in Spanish.

WORK EXPERIENCE:

•    A minimum 3+ years of relevant work experience, e.g. HR core projects, with a reputed consulting company, system integrator or corporate HR department
•    Awareness of global cultural differences; previous work experience in a multi-national environment preferred.

LOCATION:

São Leopoldo or São Paulo, Brazil.

EXPECTED TRAVEL:

0 - 30%
 

We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

 Requisition ID:314740 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time  | Additional Locations: