Information Technology

SAP Application Consultant for ETD - Operations, Alert Monitoring and Security Services

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PURPOSE AND OBJECTIVES:


A key service for customers during operations phase at SAP is the SAP ECS - Cloud Application Services (SAP CAS). The mission of SAP CAS is to maximize customer success in the run phase of SAP software lifecycle by taking over responsibility for smooth end to end operations and lowering customers total cost of operation.

The SAP unit “Managed Service Delivery Center - Americas” successfully supports local and global customers from various industries in maintenance, daily operation, and ongoing functional support of their SAP business applications. 
Our Delivery Center is planning to enhance its capacities for professional delivery management of on-premise, cloud or hybrid customer engagements and is offering the position for a “SAP Application consultant for ETD Ops, Alert Monitoring and Security Services”.

In close cooperation with our partners, you will work on the entire ETD (Enterprise Threat Detection) life cycle, the end-2-end processes, solve technical problems, alert monitoring, support and deliver security Services to our customers and act as an advisor and problem solver to clients and our partners:

 

•    Monitor alerts and react appropriately
•    Comprehensive analysis of the occurrence of an alert
•    Propose appropriate mitigations
•    Inform the customer regularly 
•    Create customer-specific patterns
•    Helping customers reduce alerts
•    Drive innovation to optimize, automate and standardize the operational processes
•    Deliver high quality and ensure stable operations
•    Supporting new colleagues during onboarding
•    Deliver security services to our customers.


EXPECTATIONS AND TASKS:


As SAP Application Consultant for ETD (Enterprise Threat Detection) and Security Services you will be part of our Security Team within Cloud Application Services (CAS) and be responsible for the functional integration as well as support and maintenance of complex ETD implementations, support and deliver security Services and act as a fast responder. 

- Strong problem-solving capabilities in complex environments
- Strong security related background in SAP Solutions and SAP technology and products 
- Good understanding of Log Collectors and application log investigations
- Good understanding of Alert Monitoring and mitigation
- Good understanding of threat handling and SIEM (Security Information Event Management).


EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES:

 

- Working experience in SAP Solutions, SAP technology and products 
- Working Experience with Log Collectors, SIEM and in threat monitoring for Applications

Required skills
- Excellent verbal and written communications skills.
- Native Portuguese speaking. Fluent in English. Advanced in Spanish.
- Ability to work effectively as a virtual member of a dynamic, dispersed team (remote)
- Ability to establish solid working relationships with clients.

 

WORK EXPERIENCE:


-  At least 4 years professional experience and three years as a consultant
-  Expert in at least one related topic to SIEM / threat monitoring.


LOCATION:


São Leopoldo or São Paulo, Brazil.

 

EXPECTED TRAVEL:


0-30%

 

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We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

 

Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

 

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.

 

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

 Requisition ID:314312 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time  | Additional Locations: 

Requisition ID:  314312
Posted Date:  Jun 9, 2022
Work Area:  Information Technology
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%
Location: 

São Leopoldo, BR, 93022-718

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