Administration

SAP Ariba iXp Intern - Technical Customer Support

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

In this role, you’ll:

  • Analyze and resolve customer reported issues by means of knowledge databases and/or verifying customizing settings/parameters
  • Root Cause Analysis of reported issues
  • Create knowledge documentation, perform knowledge sharing, moderate forums, etc.
  • Collaborate with other SAP Ariba Support Teams
  • Participation in projects related to support processes, infrastructure requirements and quality assurance
  • Report errors to Development
  • Provide consulting for customers on procedural issues and queries

 

Who you are:

  • We’re looking for someone who can challenge the status quo and likes to stay curious. You enjoy working on meaningful projects and are energized by lifelong learning.
  • Developing customer centricity behavior
  • Teamwork environment. One for all, all for one.
  • Opportunity to develop the open feedback culture mindset that helps the team and the colleagues grow
  • Learning of one of the key growth products of SAP cloud portfolio
  • Working in a cross-cultural environment and team

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Requisition ID: 343247  | Work Area: Administration  | Expected Travel: 0 - 10%  | Career Status: Student  | Employment Type: Intern   | Additional Locations: #LI-Hybrid
 

Requisition ID:  343247
Posted Date:  Aug 7, 2022
Work Area:  Administration
Career Status:  Student
Employment Type:  Intern
Expected Travel:  0 - 10%
Location: 

São Leopoldo, BR, 93022-718

Job alert


Job Segment: ERP, SAP, Cloud, Technical Support, Technology, Customer Service