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Customer Service and Support

Premium Services Consultant (Database/ SAP HANA)

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

 

 

As a member of CUSTOMER SUCCES, you’ll use your technological know-how and impeccable personal skills to help customers achieve a higher level of success.
Customer Success team provides ongoing technology support and services to the world’s largest companies running SAP solutions. They follow-up post sales and Business transformation initiatives to ensure customer satisfaction, advise on product performance and maintenance issues, and more.
This is a wow-worthy opportunity to use cutting edge technology and a great chance to see the world’s best businesses IT operations and challenges.
Ready for a job on technology’s cutting edge? Get more about the opening below and use your chance to become a part of great team!

EXPECTATIONS AND TASKS

As a Services Delivery Consultant in Database, you will analyze and support SAP solutions for our international customers and present the results of your findings and recommendations to IT managers and executives.
For this role, we are looking for passionate people with excellent technical and communication skills. Since we provide services at our customer sites, business travel will be an essential part of this role.
You will get hands-on experience of:
•    SAP Solutions architecture 
•    Business process implementation analysis
•    System and database performance optimization & tunning

This role provides you with opportunities to work with innovative solutions including SAP HANA Platform, Cloud and Machine Learning platforms.

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

You are the right person for this job if you bring in the following:
•    You have a University degree in Information Technology, Mathematics, Engineering or Physics
•    You have 
-    excellent DBMS knowledge e.g. HANA, Oracle, MaxDB, DB6, MS SQL, Sybase ASE or others
AND
-    strong experience in database performance tuning, administration and root cause analysis
AND/OR
-    excellent programming skills in one of the major languages e.g. JAVA, C, C++, SQL, ABAP or similar
AND/OR
-    experience of support or implementation of ERP, CRM or OLAP systems
AND/OR
-    strong experience in database performance tuning, administration and root cause analysis

•    You are willing to work with customers worldwide
•    You have strong analytical and logical skills
•    You enjoy working in an international team
•    Very good English is a must, Russian - native

WORK EXPERIENCE

•    3+ years of experience with programming, analysis, implementation
•    Database administration, modelling or SQL scripting
•    SAP experience will be an advantage
WHAT WE OFFER:
•    You will work with innovative solutions SAP S/4HANA, SAP Business Technology Platform
•    You expand your horizons by communicating with international colleagues and clients;
•    You will be a part of professional and dynamic team with a great learning & career opportunities (in Russia and abroad);
And in addition:
•    Our Saint-Petersburg office has a wonderful location in the city center right near St.Isaak Cathedral. 
•    Hybrid work mode
•    We have a broad benefits program: medical insurance, lunch allowance, fitness and wellbeing programs and many more

 

 

We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

 

Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

 

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.

 

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

 Requisition ID:318693 | Work Area: Customer Service and Support | Expected Travel: 0 - 30% | Career Status: Professional | Employment Type: Regular Full Time  | Additional Locations: 

Premium Services Consultant (Database/ SAP HANA)

Facility:  318693
Posted Date:  Dec 29, 2021
Work Area:  Customer Service and Support
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 30%
Location: 

Saint Petersburg, RU, 190000


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