Customer Service and Support

Business Processes Senior Consultant

Requisition ID: 348944
Work Area: Customer Service and Support
Expected Travel: 0 - 30%
Career Status: Professional
Employment Type: Regular Full Time
Career Level: T3
Original Posting Date: 7/14/2022



Location: San Francisco, CA


Purpose and Objective: 

SAP America, Inc. seeks a Business Processes Senior Consultant at our San Francisco, CA location responsible for driving business process consulting by translating customer business processes into IT solutions, including quality assurance.


Expectations and Tasks:

Help position disruptive business innovation. Support the transformation towards the Intelligent Enterprise. Support end-to-end solution design across all relevant solutions (OnPremise, Cloud and Hybrid), applying state-of-the-art methodologies. Participate in transition planning of customer solution landscapes. Drive deployment of SAP Model Companies for specific area of business. Demonstrate profound knowledge of modeling standards and tools. Support of pre-sales activities. Performance of feasibility studies /solution reviews. Support in escalated projects. Take over responsibility from time to time as a (sub-) project lead. Take responsibility from time to time as team lead and supports respective line manager(s) in people development tasks. Deliver customer workshops and trainings. 30% travel required.


Education and Qualifications/Skills and Competencies:

Bachelor's degree in Computer Science, Engineering, Business Administration, Management or related field of study and 6 years of experience required. The company will also accept a Master's degree and 4 years of experience.


Work Experience: 

Experience must involve 2 years in the following: Implementation consulting experience with a big Systems Integrator or partner; Human Resources experience, including interacting with different levels from HR and IT; Successful implementations of SuccessFactors software; at least one SF module Certification; and functional experience in functional area of Compensation.  30% travel required.


Travel:  30% travel required.


Internal use only: reference code lhrs4262


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or, APJ:, EMEA: Requests for reasonable accommodation will be considered on a case-by-case basis.

This position is eligible for the SAP Employee Referral Program subject to the eligibility criteria outlined in the SAP Internal Employee Referral Policy.

EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.
Additional Locations:  

Requisition ID:  348944
Posted Date:  Sep 10, 2022
Work Area:  Customer Service and Support
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 30%

San Francisco, CA, US, 94107

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Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland

Job Segment: Pre-Sales, Business Process, Computer Science, Consulting, Cloud, Sales, Management, Technology