Information Technology

Windows Technology Consultant

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!








SAP ECS is responsible for running SAP applications in HANA Enterprise Cloud (HEC) in ‘state of the art’ cloud datacenters around the globe.

Within HEC Delivery, Technical Operations unit is responsible for 24x7 operations of important and critical SAP systems and applications embedded in an international delivery approach.

Within the Technical Operations unit the team “Server Management” is focusing on virtual and physical server operations in ECS. Main locations of SM are Germany, Mexico, India and Romania. Operations are focused on a cloud-like delivery approach with large server pools (>30 000 servers globally), highly available infrastructure landscapes (server cluster, operating systems with support of storage systems), very high level of automation.

Driving continuous improvement is one main lever to increase operation availability and efficiency. Infrastructure landscape re-architecture and new technology adoption is another important part. Global thinking and a strong customer focus are essential.

Within our team, we practice a trust-based working model. If you need to work flexibly from another location or at another time you can do so given your manager’s agreement.





As specialist SM Level 3 you are responsible for:

  • Conceptual design, configuration, and administration of server landscapes with focus on Windows Operating systems
  • Drive innovation to optimize, automate and standardize the operational delivery processes
  • Managing the daily operations, ensure high availability
  • Create and maintain documentation for daily operation, such as Standard Operation Procedure and Knowledge Base articles
  • Strong collaboration with other units within ECS and outside
  • Troubleshoot and resolve any hardware and OS related issue that impact the business.
  • Follow standard change management, problem/incident management processes and compliance and Audit guidelines
  • Excellent communication (fluent in English)



Required skills

  • Advanced technical background for server operating systems (Windows 2012, 2016, 2019)
  • Practical experience with OS operation, upgrades and security patching
  • Server to storage connectivity technology (NFS, CIFs, iSCSI)
  • Experience administering AD, DNS, ADFS, WSUS.
  • Networking experience with the suite of TCP/IP
  • Server and network security knowledge, OS hardening, antivirus solutions (McAfee)
  • Knowledge with common security concepts
  • Good knowledge on ITIL Standards for Problem, Change and Incident Management
  • Strong interpersonal and communication skills
  • You like to work in international teams, communicating in English fluently


Preferred skills

  • Experience in server operation in large, non-homogeneous landscapes (+5000 server)
  • Experience with OS monitoring, backup/restore, configuration automation technologies (CHEF)
  • Virtualization (VMware)
  • Experience with public cloud service provides (Amazon Web Services, Google Cloud Platform, Microsoft Azure) is a plus.
  • Experience with BMC BladeLogic, HPE and Lenovo hardware technology, is a plus
  • Excellent problem-solving skills



  • 8+ year work experience in server administration (3rd level support)
  • Multiyear, inter-cultural work experience in international teams
  • ITIL knowhow(Incident, Change and Problem Management)
  • Worked in Hyperscalers (Azure, AWS, GCP) is a plus




We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.


Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.


SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: or, APJ:, EMEA:


EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

 Requisition ID:320661 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time  | Additional Locations: 

Requisition ID:  320661
Posted Date:  Jun 18, 2022
Work Area:  Information Technology
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

San Pedro Garza García, Nuevo Léon, MX, 66265

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