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SAP iXp Intern - Education Delivery Operations

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Date: Apr 26, 2021

City: Sao Paulo, BR, 04795-100

Company: SAP



Requisition ID: 286011
Work Area: Administration
Expected Travel: 0 - 10%
Career Status: Student
Employment Type: Intern



SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

About the SAP Internship Experience Program:


SAP Internship Experience Program is SAP’s global, paid internship program that provides university students with the opportunities to find purpose in their careers.


Three reasons to intern at SAP:


  1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
  2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables. 
  3. Gain visibility: with Internship Experience Project in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.


About the team:


Responsible to support Training and Adoption Operations activities (logistcs, reports, trainings)


What you’ll do:


Position Title: SAP iXp Intern – Education Delivery Operations

Location: São Paulo, RS, Brazil


In this role, you’ll:


The working student will assist with various operational tasks such as but not limited to:

  • Education training delivery operations execution support (operational and administrative activities as Training infrastructure setup, material orders, catering, meet & greet, course certificates, certifications, training system allocation, 2nd level support to customers/learners)
  • Knowledge Management support (set up and manage c-rooms and etc)
  • Reporting support (Training room optimization, Cancellation process: Ensure customer communications and proposals, SSC contact for late bookings, refunds and training related issues and queries, Verify data hygiene in systems for forecasting and billing requirements)
  • Support to internal projects
  • Key contacts: Customer, Instructor, SME, Sales, Resourcing, Customer Advocates, SSC, IT Support, Facilities


Who you are:


We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

  • Major degree preferred in Business Administration or IT, students who will graduate in two years timeframe;
  • Advanced knowledge on Office Package, with good experience in Excel spreadsheets;
  • Excellent communication skills;
  • Ability to work collaboratively across the organization in person/virtually
  • Good writing in Portuguese and English (or Spanish);
  • Organized, motivated and with initiative;
  • Strong analytical and problem-solving skills.


Follow @SAPiXp on Instagram and don’t miss anything about our experiences worldwide!


Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).

Successful candidates might be required to undergo a background verification with an external vendor.

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Job Segment: Operations Manager, Intern, SAP, Education, Operations, Entry Level, Technology