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Partner Experience Manager Associate

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

 

 

 

Partner Experience Delivery is a global organisation with a focus on nurturing our thriving ecosystem of over 23,000 SAP partners globally (Channel, Service, and Innovation). We offer a range of enablement and support services to SAP’s Partner Ecosystem.

 

We are developing our team to support our Partners to continually grow and enable increased revenue growth. This is an exciting time for the Partner Experience Delivery organisation as the scope and responsibilities are evolving.

 

The opportunity of a Partner Experience Manager is a highly responsible Inside Relationship Management role where the candidate develops and maintains a 1:1 professional relationship with a number of designated SAP Partners.

  

The Partner Experience Manager role will maintain focus on executing our Partner’s business plan with SAP, increasing partner satisfaction and productivity, while contributing to SAP’s growth strategy. The PXM is also responsible for building a network of strong relationships with key stakeholders inside the SAP organisation, to ensure that there is full alignment in development and communication with our partners.

 

EXPECTATIONS AND TASKS

  • Build an executive level relationship with our Partners, focused on defining and execution of business goals aligned with SAP strategy
  • Have an excellent understanding of the IT landscape, opportunity, and whitespace in your assigned Market Unit
  • Understand SAP’s strategy and key initiatives, translating these as relevant to your Partners
  • Develop a strong relationship with the key stakeholders that operate in your Market Unit to support your Partners business goals.
  • Execute regular Quarterly Business Reviews with your Partners to review achievement and make changes to future targets if necessary
  • Coordinate and/or deliver targeted sessions to grow and develop your Partners’ business
  • Orchestrate supporting teams to resolve Partnership queries

 

 

EDUCATION AND QUALIFICATIONS/ SKILLS AND COMPETENCIES

  • 3-6 years of experiences in a previous account or Partner management experience
  • Proven experience in one of the following industries:
  • Account Management in the Software / IT Industry sector
  • Professional services & support roles
  • Partner management
  • Pre-Sales
  • Consulting
  • Clear understanding of partnership management in IT space
  • Knowledge of sales/marketing & partner relationship process
  • Demonstrable strong interpersonal and team-working abilities, coaching skills an advantage
  • Problem analysis and problem resolution abilities
  • Strong level of business credibility from the Partner’s perspective
  • Creative thinking, willingness, and ability to quickly learn new concepts and technologies
  • A pro-active and result-oriented team-player with strong communication skills
  • Able to work independently and take ownership of assigned tasks
  • Confidence working across all levels in an organisation and possess strong stature and presence.  Must be highly credible both internally and externally
  • Experience with support systems, message handling and remote communication tools as well as Outlook, Excel, Word & PowerPoint
  • Fluency in Korean. Native Speaker (a must).

 

DESIRABLE SKILLS

  • Business/IT Degree
  • Knowledge and broad understanding of SAP portfolio would be an advantage

 

 

We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

 

Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

 

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.

 

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

 Requisition ID:293449 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time  | Additional Locations: 

Partner Experience Manager Associate

Facility:  293449
Posted Date:  Jul 22, 2021
Work Area:  Sales
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%
Location: 

Seoul, KR, 06292


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