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Sales Operations

Sales Operations Business Partner Specialist

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!



Key Responsibilities & Tasks


GCO Operations focuses on the successful creation, deployment, and execution of sales supporting processes, tools, and services, across all GCO areas (incl. License, Services, and Education Sales) and in close alignment with related lines of business (incl. HR and Finance).

As a Sales Operations Business Partner, you are a critical point of success or failure to the GCO Operations ability to transform operations into a service-driven business. You are the last mile of execution taking the operations services portfolio to the field. You do so by performing the following tasks:

Become a trusted advisor: enable the drive of aligned behaviors into the field, while analyzing and

identifying opportunities for improvement and simplification through the lens of business impact.

Understand your business: in terms of core field requirements and operational processes to support the successful alignment between the two for efficient decision making and execution.

Drive adoption: champion and encourage the change, Collaborate with the Centers of Expertise on rollout and enablement activities.

Enable decision-making: share information, consolidate insights/reports, and utilize the right tools to provide insights and recommendations to sales leaders.

Create a close-loop between Center of Expertise and Field: Provide feedback, share requirements, highlight concerns, opportunities and best practices. Leverage forums to engage discussion and resolve challenges.

Execute:  Take and share accountability for effective end-to-end execution including the collaboration with Managed or Shared Services as well as other related teams within SAP. Execute relevant projects, providing hands-on support to the business while growing your experience.

Align with your stakeholders: Understand the needs of your stakeholders and enable a one-team approach for greater transparency and impact, expanding process standards to other lines of the business when of benefit. Your internal customers are Sales Managers, your core stakeholders are Operations Centers of Expertise, peer Business Partners, and Managed/Shared Services. You may also closely collaborate with HR, Finance, and Marketing.

Sales Operations Business Partners exist on global, regional, and local level. Their role focus may vary depending on their respective global, regional, or local sales managers.

MU Business Partners - may hold dual-roles in which you focus some of your time on one specific process. The majority of your time should be dedicated to assigned Business Area Sales Leaders.

Business Area Business Partners - have a priority focus on influencing the respective sales leaders to enable that standards are cascaded throughout the Business Area/Line of Business, aligning with local, regional, or global Business Partners on disconnects or opportunities.

At specialist level, you may also be focused on execution-focused projects in your MU or Line of Business.

In general, Sales Operations Business Partners should have a solid understanding of all operations processes, tools, and services. From an annual perspective, most of your focus will be on Sales Planning, Demand Management, and Deal Execution, followed by Performance Management and Go-to-Market. You will support the Forecasting process but optimize your time investment as automation increases.

Sales Operations Business Partners may volunteer for or join specific projects identified within GCO Operations scope and as relevant to their role focus and stakeholders.

A Sales Operations Business Partner's success is based on three core priorities:
Their sales managers' success and feedback
Increased productivity through adoption of standards (tools & processes)
Speed to execute through increased transparency and by sharing successes/learnings


Experience & Educational Requirements


4+  years of professional working experience; Experience working within operations-related or sales functions is an advantage; English: Level 3: Fluent (Able to fluently understand and communicate verbally and in writing)

University degree

Professional Training & Certification
Project Management skills can be an advantage




We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.


Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.


SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.


EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

 Requisition ID:313760 | Work Area: Sales Operations | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time  | Additional Locations: 

Sales Operations Business Partner Specialist

Facility:  313760
Posted Date:  Nov 24, 2021
Work Area:  Sales Operations
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

Seoul, KR, 06292

Job Segment: Sales Operations, Operations Manager, ERP, Sales, Operations, Technology