Share this Job
Software-Design and Development

Senior Product Specialist

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!




   We are seeking a Senior Product Specialist or a Product Expert for the HANA Competence Center with deep HANA knowledge and extensive customer management experience. This is a very technical, hands-on position. You are going to be responsible for:

  • Supporting customer and different SAP organizations with complex HANA projects, acting as a bridge to the development organization.
  • Contributing to critical customer escalations, customer care programs and quality initiatives.
  • Supporting the implementation of proof-of-concept projects at early stages of products.
  • Supporting the most complex and technically challenging HANA implementations.


Role Requirements (must-haves)

  • University degree or equivalent, preferably with solid background in Computer Science, but Engineering, Mathematics, or Physics also acceptable.
  • Expert in relational database technologies (e.g. HANA, ORACLE, MS SQL Server, IBM DB2). Previous exposure to HANA is highly desirable.
  • Expert in collecting and analyzing complex traces.
  • Expert in troubleshooting. Great analytical thinking with versatile and innovative problem-solving skills.
  • Advanced communication skills for proper interaction with customers and coworkers (fluent business English mandatory)
  • Advanced relationship and trust building skills.
  • Experience with operations of large business applications/systems.
  • Proficient self-learning ability.
  • Comfortable managing uncertainty.


  Optional skills (nice-to-haves)

  • Knowledge of HANA core development and modelling (Information Models, SQLScript, CDS Views etc.)
  • Knowledge of SAP’s warehouse solutions (e.g. BW on HANA, native HANA EDW / data mart solutions) and/or knowledge of SAP’s suite solutions (e.g. Suite on HANA, S/4HANA)
  • Knowledge of SAP NetWeaver technologies
  • Knowledge of programming languages (e.g. ABAP, C++, Python, Unix shell etc.)
  • Knowledge of Linux & Server technologies (HA, File Systems, Networking etc.)
  • Knowledge of cloud technologies and concepts (like containerization, container orchestration)



  • Senior level candidates: 8+ years (the number is not a hard limit) of professional experience in customer-facing support or consulting roles in relational database area.







We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.


Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.


SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.


EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

 Requisition ID:294868 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time  | Additional Locations: 

Senior Product Specialist

Facility:  294868
Posted Date:  Sep 20, 2021
Work Area:  Software-Design and Development
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

Seoul, KR, 06578

Job Segment: Engineer, ERP, Consulting, SAP, Database, Engineering, Technology