Share this Job

Cyber Defense and Response Center - Security Event Management - Operations Monitoring Job

Apply now »

Date: Feb 22, 2018

City: Shanghai, 31, CN

Company: SAP

Requisition ID: 166694
Work Area: Information Technology
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time


As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.


The department Cyber Defense and Response Center (CDRC) is responsible to globally ensure the secure operation of SAP’s cloud infrastructure, corporate infrastructure and business systems. As such, CDRC provides leading security services to enable the SAPs Cloud and IT organizations to provide best-in-class secure IT solutions to customers and SAP’s business units.

The main objectives of CDRC are:

·         Security Event Management

·         Security Incident Management

·         Vulnerability Management

·         Advanced Forensic Analytics


The CDRC-Security Event Management Monitoring [Specialist/Associate] will be part of SAP’s global Cyber Defense and Response Center which runs SAP software to identify and remediate security threats to corporate business systems. This role will be responsible jointly run the operations and provide active monitoring capabilities for SAP’s cloud and corporate infrastructure as well as corporate business applications.


The applicant should bring a demand for a challenging position in a thriving environment with the chance to develop his own ideas.


·         Run Frontend operations for Business Application Security Monitoring Center

·         Conduct basic evaluations to handle alerts with known root causes

·         Build and extend knowledge base and operations runbook for Business Application Security Monitoring Center


·         Bachelor degree (or equivalent) a must, Master a plus, international degrees preferred


Required skills

·         Proactive behavior and high willingness to learn.

·         Quick adoption to changing conditions

·         Strong quality focus

·         Result orientation and execution focus

·         Good communication skills in English are a requirement and basic German Skills are an advantage

Preferred skills

·         Experience with the SAP Cyber Security Analytics (aka Enterprise Threat Detection) solution

·         Knowledge or certification in leading practices for IT processes and controls (e.g. ITIL, COBIT)


At least 1-2 years’ experience in working in a (Security) operations center, preferably as (Security) Incident Processor



To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or, APJ:, EMEA: Requests for reasonable accommodation will be considered on a case-by-case basis.

Additional Locations

Job Segment: Operations Manager, Manager, ERP, Operations, Management, Security, Technology