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SAP Concur - Implementation Project Manager Job

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Date: Jul 6, 2019

City: Shanghai, 31, CN

Company: SAP



Requisition ID: 212103
Work Area: Consulting and Professional Services
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

Job Overview:


Manage remote and onsite implementations of Concur solutions within pre-defined
timeframe while consistently delivering exceptional levels of work quality and client

· Build relationship to effectively communicate, negotiate, and work with C-Level client contacts
· Anticipate, communicate, mitigate risks/escalations to deliver a great client experience, measured by Customer Effort Survey
· Manage Concur/partners/client to deliver project within scope and timeline using Concur methodology
· Provide consultative expertise to guide clients through key decisions and tradeoffs to maintain project scope and timeline
· Conduct client-facing workshops and presentations for client's executive and project teams independently and successfully
· Accountable for the successful delivery of ALL parts of the project: quality, timeliness and customer adoption
· Effective status reporting, project budget management and timeline management
· Manage multiple projects at the same time
· Mentor and provide guidance for Project Managers and team members
· Develop and maintain functional and technical product knowledge, internal implementation methodology and industry best practices
· Provide contributions to Concur's project methodology and document library
· Meet or exceed deployment productivity and quality metrics
· Ability to travel up to 50% - 60%


Education, Experience & Training required:
· Engineering Graduate/ Masters / MBA
· 8+years of relevant IT experience
· 4+ years of project management experience or related field
· 4+ years of hands on software consulting experience implementing financial or hosted applications such as SAP, Oracle, Salesforce, NetSuite or Workday
· Strong process knowledge in Procure to Pay/Governance, Risk & Compliance
· Excellent communication skills especially in a cross geographical environment
· Ability to influence clients and deliver outcomes
· Understanding of SAP finance / HR / SD will be an added advantage
· 3 or more full life-cycle financial, and/or HR system implementation experience
· Implementation methodology experience/certification: PMP, PRINCE2 or Agile
· Ability to persuade and influence to achieve desired outcome
· Ability to pass a background check

Job Specific Specialized Knowledge & Skills:
· Excellent communication and presentation skills
· Analysis and troubleshooting skills
· System Testing and Product Evaluation Skills
· Creative solution development
· Degree in Accounting or Information Systems emphasis
· Experience in client-facing/service roles
· Experience with financial applications and accounting processes
· Experience in travel & spend management industry preferred
· Experience with Concur or Cloud solutions highly preferred
· Strong organizational and planning skills to consistently deliver on commitments
· Prior technical or functional experience as a Business or Technical Analyst
· Strong problem solving skills – ability to dive in and find solution to any challenge

Critical Performance Competencies (identify in rank order up to 10):
· Ability to turn client requirements into a professional design document
· Ability to work well in a team environment
· Ability to work on many projects concurrently

Value Competencies
· Displays passion for & responsibility to the customer
· Displays leadership through innovation in everything you do
· Displays a passion for what you do and a drive to improve
· Displays a relentless commitment to win
· Displays personal & corporate integrity


Working environment (where major activities are carried out):
· Office/client site
· Home office (remote-based employees)

Working hours:
· 40+ hours per week
· Flexibility in working hours as needed to meet client obligations

Physical and Cognitive or Mental Requirements:

Major job activities – analytical skills:
· Multiple concurrent tasks
· Ability to perform under stress
· Reading and comprehension
· Writing
· Problem solving
· Confidentiality
· Customer contact

Major job activities – physical requirements:
· Use of computer and keyboard for extended periods of time on most or all workdays
· Use of telephone – throughout the workday as needed to conduct business
· Working under time pressure
· Working rapidly for long periods
· Communicating and interacting with others

Working environment (where major activities are carried out):
· Indoor – 100% of the day
· At a desk, an office or in a control room – 100% of the day




Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or, APJ:, EMEA:

Successful candidates might be required to undergo a background verification with an external vendor.

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