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Consulting and Professional Services

S/4HANA Cloud Logistics Consultant

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

 

 

PURPOSE AND OBJECTIVES

 

The S/4HANA Cloud Consultant will act as trusted partner to our customers on their journey to the cloud, from scoping and planning of the initial deployment to continuous value engineering. The Consultant role requires deep understanding of the cloud business model, the ERP processes across functional borders, as well as a service-oriented attitude with the aim to achieve customer delight.

 

The Consultant role will be at the core of our customers and of SAPs success and is primarily a strategic relationship function, accountable for the overall services and support engagement and successful delivery of services throughout the Land, Adopt, Consume, Expand (LACE) life cycle.

 

KEY RESPONSIBILITIES AND TASKS

 

Overall

  • Live and breathe the cloud business model and the subsequent implications regarding the implementation & post-implementation service business.
  • Ensure customer success, satisfaction, and reference ability for S/4HANA Cloud customers.
  • Articulate the S/4HANA Cloud business capabilities and value, differentiate S/4HANA Cloud and On-Premise solutions.
  • Utilize Cloud Accelerators (Best Practice, Road Maps…) to ensure successful customer adoption.
  • Understand SAP Activate methodology and practice “fit to standard” delivery approach.
  • Drive the adoption of the value-based innovation roadmap and guide the customer in their journey.
     
    Operational Management
  • ‘Customer Success’ should be the north star in any customer related activities.
  • Change management skills to manage and actively drive expectations during the customer lifecycle.
  • Responsible for high quality delivery in all assigned S/4HANA Cloud customers.
  • Ensure in time & quality delivery, revenue consumption and profitability management.
  • Drive the Customer Success strategy for S/4HANA Cloud.
  • Drive the SAP strategy for S/4HANA Cloud rapid adoption and continuous value release.
  • Work seamlessly across different SAP cloud organizational units concerned with customer success.
     
    Cooperation and Coordination
  • Ensure close cooperation with all product and solution related teams in SAP including Solution management, Product group, Development, Product Support, Preferred Success and Partner Organization.
  • Autonomy and collaboration up to C-level both internally and externally.
     
    Product Expertise
  • Holistic overview of the SAP product and service portfolio (S/4HANA Cloud, S/4HANA, SAP ECC, Business Suite, or R/3)
  • Strong knowledge in one or more Logistic LoBs (Sales, Procurement and Supply chain)
  • Understanding of cross-LoB integrations within Logistic Modules and FI/CO.
  • Cloud Solution Architecture and Integration Experience, Technical overview of ABAP, Enhancement, Extensibility, API.
  • Understanding of other connected solutions like SCP, Ariba, Concur, Success Factors, SAP Cloud Platform, TM, EWM is an advantage.
     
     
    EDUCATION AND COMPETENCIES / SKILLS
  • Delivery experience in agile methodology (e.g. SAP Activate).
  • Experience in Change and Value Management and Realization.
  • Consulting delivery skills (hands-on & project management).
  • Adaptability and flexibility to manage deadline pressure, ambiguity and change.
  • Profound knowledge of the SAP Services area as well as internal SAP processes.
  • Cross industry experience within S/4HANA Cloud supported industries (live or GTM roadmap).
  • Strong writing, mentoring, decision making, communication, and meeting facilitation skills; ability to utilize a combination of formal authority and persuasion skill sets.
  • Exceptional leadership, organizational and interpersonal skills; the ability to work well with people from different disciplines with varying degrees of technical experience; competence in clear concise and tactful communication with senior executive management, clients, peers and team members.
     
    Professional Experience
  • 6+ years of professional experience; demonstrated knowledge / expertise of at least one industry / solution segment
  • 4+ years of ERP and related experience with 3 years of SAP product delivery experience
  • 4+ years customer facing experience of which a minimum of 2 years in Consulting.

 

 

We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

 

Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

 

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.

 

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

 Requisition ID:292255 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time  | Additional Locations: 

S/4HANA Cloud Logistics Consultant

Facility:  292255
Posted Date:  Nov 25, 2021
Work Area:  Consulting and Professional Services
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%
Location: 

Shanghai, CN, 201203


Job Segment: Logistics, Cloud, ERP, Consulting, Engineer, Operations, Technology, Engineering