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Consulting and Professional Services

S/4HANA Cloud Technical Consultant

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

 

 

RESPONSIBILITIES AND TASKS

Overall

  • Live and breathe the cloud business model according to LACE strategy and the subsequent implications regarding the implementation & post-implementation service business
  • Ensure customer success, satisfaction, and referenceability for S/4HANA Cloud customers
  • Deliver agile services from across the Customer success portfolio in a fast-changing environment
  • Drive the knowledge assets by creating, contributing, helping to consume and contribute towards BTP and overall Public Cloud success 
  • Understand and practice value-based “fit to standard” delivery approach

Operational Management

  • ‘Customer for life’ should be the north star in any customer related activities
  • Responsible for high quality knowledge assets, implementation accelerators and delivery in all assigned S/4HANA Cloud customers
  • Ensure in time & quality on outcome-based delivery, renewals, consumption, and profitability management   
  • Drive the Customer success strategy for S/4HANA Cloud

Cooperation and Coordination

  • Ensure close cooperation with all product and solution related teams in SAP –Solution management, Product group, Development and Operations
  • Autonomy and collaboration both internally and externally

Product Expertise

  • Holistic overview of the SAP product and service portfolio (S/4HANA Public Cloud, SAP ECC)
  • Strong knowledge of ERP Architecture and Integration
  • Experience in Cloud solutions (Roadmaps, Integration, Extensibility)
  • Extensibility with SAP BTP (APIs, OData, RESTFUL), Steampunk, JAVA
  • Exposure to analytics, iRPA and machine learning would be an added advantage

EDUCATION AND COMPETENCIES / SKILLS

  • Delivery experience in agile methodology (e.g., SAP Activate)
  • Experience in multi cloud integrations, Migrations (to and from Public Cloud)
  • Experience in Change and Value Management and Realization
  • Adaptability and flexibility to manage deadline pressure, ambiguity and change
  • Cross industry experience
  • Strong writing, mentoring, decision making, communication, and meeting facilitation skills; ability to utilize a combination of formal authority and persuasion skill sets
  • Exceptional leadership, organizational and interpersonal skills; the ability to work well with people from different disciplines with varying degrees of technical experience; competence in clear concise and tactful communication with senior executive management, clients, peers, and team members
  • Self-starter, result oriented
  • Ability to work across multiple time zones
  • Multi country exposure in previous roles/ Jobs would be an advantage

Professional Experience

  • 3-5 years of professional experience; demonstrated knowledge / expertise of at least one industry / solution segment
  • 4+ years of ERP and related experience with 3 years of SAP product delivery experience
  • 4+ years customer facing experience of which a minimum of 2 years was in a consulting capacity

Exposure to product development and engineering would be added advantage

 

 

We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

 

Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

 

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.

 

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

 Requisition ID:292255 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time  | Additional Locations: 

S/4HANA Cloud Technical Consultant

Facility:  292255
Posted Date:  Aug 30, 2021
Work Area:  Consulting and Professional Services
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%
Location: 

Shanghai, CN, 201203


Job Segment: Cloud, Engineer, ERP, Consulting, Product Development, Technology, Engineering, Research