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Sales Ops Business Partner Sr Specialist_BJ/SH Job

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Date: Jun 13, 2019

City: Beijing, 11, CN

Company: SAP



Requisition ID: 216345
Work Area: Sales
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

GCO Operations focuses on the successful creation, deployment, and execution of sales supporting processes, tools, and services, across all GCO areas (incl. License, Services, and Education Sales) and in close alignment with related lines of business (incl. HR and Finance).


As a Sales Operations Business Partner, you are a critical point of success or failure to the GCO Operations ability to transform operations into a service-driven business. You are the last mile of execution taking the operations services portfolio to the field. You do so by performing the following tasks:


  • Become a trusted advisor: enable the drive of aligned behaviors into the field, while analyzing and identifying opportunities for improvement and simplification through the lens of business impact.
  • Understand your business: in terms of core field requirements and operational processes to support the successful alignment between the two for efficient decision making and execution.
  • Drive adoption: champion and encourage the change, Collaborate with the Centers of Expertise on rollout and enablement activities.
  • Enable decision-making: share information, consolidate insights/reports, and utilize the right tools to provide insights and recommendations to sales leaders.
  • Create a close-loop between Center of Expertise and Field: Provide feedback, share requirements, highlight concerns, opportunities and best practices. Leverage forums to engage discussion and resolve challenges.
  • Execute:  Take and share accountability for effective end-to-end execution including the collaboration with Managed or Shared Services as well as other related teams within SAP. Execute relevant projects, providing hands-on support to the business while growing your experience.
  • Align with your stakeholders: Understand the needs of your stakeholders and enable a one-team approach for greater transparency and impact, expanding process standards to other lines of the business when of benefit. Your internal customers are Sales Managers, your core stakeholders are Operations Centers of Expertise, peer Business Partners, and Managed/Shared Services. You may also closely collaborate with HR, Finance, and Marketing.


    Sales Operations Business Partners exist on global, regional, and local level. Their role focus may vary depending on their respective global, regional, or local sales managers.

  • MU Business Partners – may hold dual-roles in which you focus some of your time on one specific process. The majority of your time should be dedicated to assigned Business Area Sales Leaders.
  • Business Area Business Partners – have a priority focus on influencing the respective sales leaders to enable that standards are cascaded throughout the Business Area/Line of Business, aligning with local, regional, or global Business Partners on disconnects or opportunities.

At specialist level, you may also be focused on execution-focused projects in your MU or Line of Business.


  1. In general, Sales Operations Business Partners should have a solid understanding of all operations processes, tools, and services. From an annual perspective, most of your focus will be on Sales Planning, Demand Management, and Deal Execution, followed by Performance Management and Go-to-Market. You will support the Forecasting process but optimize your time investment as automation increases.
  2. 8+  years of professional working experience; Experience working within operations-related or sales functions is an advantage; English: Level 3: Fluent (Able to fluently understand and communicate verbally and in writing)
  3. Sales Operations Business Partners may volunteer for or join specific projects identified within GCO Operations scope and as relevant to their role focus and stakeholders.
  4. With Sales and Marketing background is preferred


  • A Sales Operations Business Partner’s success is based on three core priorities:

  • Their sales managers’ success and feedback
  • Increased productivity through adoption of standards (tools & processes)
  • Speed to execute through increased transparency and by sharing successes/learnings
  • #GCIEG


Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or, APJ:, EMEA:

Successful candidates might be required to undergo a background verification with an external vendor.

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