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Senior Operations Specialist - Consumer Industry Cloud

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Date: Dec 30, 2020

City: Shanghai, 31, CN, 201203

Company: SAP



Requisition ID: 270542
Work Area: Software-Design and Development
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time



SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.


Role & Responsibilities:

  • Provide neutral & holistic view on organization/unit/area operation
  • Drive Operation Excellence: monitoring of specific goals (scope, quality, budget, time) and continuous enhancements and adoption to new requirements  
  • Develop concepts for continuous improvements of tools, processes, and content 
  • Monitor process compliance and compliance to SAP-wide standards
  • Execution and analysis of periodic reports and alignment of results across the entire unit/area
  • Creation of concepts and content for unit information rollout (newsletter, confluence content, Wiki-pages)
  • Advanced Event Management of unit area events (including logistical infrastructure, scheduling, registration, cost analysis)
  • Ad-hoc issue resolution & support of senior management upon request
  • Be aware of, and comply with, all corporate policies.


  • 5+ years of operation and administration experience with increasing amount of responsibility
  • Good communication in English and Chinese
  • University degree or comparable experience
  • Demonstrated experience operation and administration supporting teams size > 100 FTE

Experience working in a global company.



Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).

Successful candidates might be required to undergo a background verification with an external vendor.

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