Software-Development Operations

(Associate) Developer for the Live User Insights team

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!



The development center of SAP in Bulgaria is technology-focused and plays a key role in the defining and developing of the SAP Business Technology Platform. With its more than 1350 professionals, SAP Labs Bulgaria also has strong contributions towards life-cycle management, user interface & user experience across the broader portfolio of SAP products. For its 22-year history, the company has established itself as a preferred employer in the IT sector in Bulgaria.


What you’ll do

We are looking for an (Associate) Developer to support development topics for the Live User Insights team within the central SAP Design organization. You know both frontend and backend technology and can help to deliver fully functional web applications and prototypes. In this role, you will significantly contribute to elevating SAP's product experience by leveraging state-of-the-art technology.

Your tasks will be focused primarily on tooling to enable better product experiences across all SAP products based on metrics such as user insights from surveys, user behavior, and telemetry. Derived user insights will support executives in their decision process regarding user experience. Part of your responsibility will be to work closely in a consulting role with the product organizations. Your tasks include:

  • Implementing and integrating features and modules from end-to-end scenarios as prototypes or for productive use
  • Evaluating and analyzing requirements from internal customers and translating and documenting requirements into specification documents for a given area of responsibility
  • Designing, implementing, and testing application features within the boundaries of specifications and project plans
  • Driving topics in a given area of responsibility to resolution in a high level of quality, speed, reliability, and efficiency
  • Collaborating with various development, management, and customer roles across organizations


What you bring     

We are seeking a team player who is passionate about working on complex development challenges and the different involved roles, trends, and technologies. You are interested in the interplay of development, design, and business requirements.

  • Bachelor’s Degree or the equivalent combination of education and relevant experience in Computer Science, Engineering or related field
  • 2+ years of experience in the field of (enterprise) software development and architecture
  • Understanding of Cloud computing models in general and web application development
  • Understanding of and experience with state-of-the-art Cloud technologies including deployment, development operations, and lifecycle management
  • JavaScript is key, Node.js, Angular or React programming skills are highly appreciated
  • Experience with source control systems / GitHub and development management tools, e.g. Jira
  • You have advanced communication skills in English


Meet your team     

SAP Design is made up of multi-disciplinary teams of UX Designers, User Researchers, Data Scientists, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The SAP Design team plays an integral part in gathering insights about the attitudes, emotions, and behaviors of people who use our products to inspire and inform design.  

The Live User Insights team is part of the SAP Design organization and is responsible to provide data and insights that help to improve the SAP product experience. A core objective is combining user feedback data with usage, business value, and product standard data. Analytical applications and scorecards will be the main tools for SAP Design and SAP’s product units, providing insights and supporting the decision-making process as well as informing the product portfolio.







We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.


Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.


SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: or, APJ:, EMEA:


EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

 Requisition ID:327484 | Work Area: Software-Development Operations | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time  | Additional Locations: 

Requisition ID:  327484
Posted Date:  Jun 14, 2022
Work Area:  Software-Development Operations
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

Sofia, BG, 1784

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