Software-Development Operations

(Associate) Site Reliability Engineer for Security Services

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

The development center of SAP in Bulgaria is technology-focused and plays a key role in the defining and developing of the SAP Business Technology Platform. With its more than 1350 professionals, SAP Labs Bulgaria also has strong contributions towards life-cycle management, user interface & user experience across the broader portfolio of SAP products. For its 22-year history, the company has established itself as a preferred employer in the IT sector in Bulgaria.


We are looking for an experienced (Associate) Site Reliability Engineer (f/m/d) with a passion for hyper-scale database administration of one of the most frequently used security services in SAP Business Technology Platform (BTP).


What you'll do 


As a (Associate) Site Reliability Engineer  for the BTP Core Security Control Plane, you will be strengthening our team of SRE enthusiasts of the Authorization and Trust Management Service (XSUAA). You will:

  • extend and consolidate our (pro-active) monitoring infrastructures, mitigate outages, analyse root causes, and ensure the SLOs of the BTP security services
  • work with modern APM tools like Dynatrace to analyse and fix performance degradations, and configure and automate CI/CD pipelines
  • work on resilience features like cloud architecture, rate-limiting, or performance tuning together with the development team
  • set up, configure, and tune the persistence layer of our security services


What you bring


  • A good university degree (bachelor, diploma, master, PhD) in computer science or related fields
  • Obsession to SRE and continuous learning
  • Solid understanding of cloud infrastructures, networks, and components
  • Interest in database performance optimization
  • Fascination for IT Security
  • Good problem-solving and fluent communication skills in English


Optional, but nice to have:

  • Experience with CI/CD, associated tools, and configuration as code
  • Experience with APM Tools like Dynatrace or Cloud Watch
  • Programming skills in modern programming and scripting languages like Bash, Groovy, Java
  • Knowledge of information security and cloud native architecture is an advantage


Meet the team 

You can expect a highly motivated and agile team. We emphasize teamwork and a trust-based work attitude. Collaboration with other teams like SAP’s support organizations and SAP’s 24x7 teams in an international environment will be a regular part of your work. Trainings as well as close collaboration with our existing network of experts will help you grow into the role



We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.


Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.


SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: or, APJ:, EMEA:


EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

 Requisition ID:331256 | Work Area: Software-Development Operations | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time  | Additional Locations: 

Requisition ID:  331256
Posted Date:  Aug 3, 2022
Work Area:  Software-Development Operations
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

Sofia Ovtscha Kupel, BG, 1618

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