Software-Development Operations

Database Cloud Engineer

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Apply now!  

The development center of SAP in Bulgaria is technology-focused and plays a key role in the defining and developing of the SAP Business Technology Platform. With its more than 1350 professionals, SAP Labs Bulgaria also has strong contributions towards life-cycle management, user interface & user experience across the broader portfolio of SAP products. For its 22-year history, the company has established itself as a preferred employer in the IT sector in Bulgaria.


What you`ll do:

For our Cloud Database Operations team in Sofia, we are looking for a DevOps Engineer.

You will work in a team with technical Cloud Engineers and proactively drive continuous improvement of productive databases, monitor their availability and resolve issues in the Cloud Environment. We are looking for energetic result oriented, solution engineers with broad technical knowledge around PaaS (Platform), SaaS (Services), Infrastructure (IaaS) to develop and/or enhance critical components and tools. Development, automation would be expected of supporting utilities that enable efficient day to day Cloud Operations. Play a significant role in the team to provide, protect and improve the software and systems behind productive databases of SAP Busines Technology Platform with an ever-watchful eye on their availability, performance, and capacity.


The Role:

As a Cloud Database Engineer you will have the opportunity to maintain SAP HANA and SAP ASE databases by planning, monitoring, and improving their performance.


· Provide database operations and support of SAP HANA and SAP ASE database systems in SAP Business Technology Platform (SAP BTP).

· Perform Incident Management and ensure customer SLAs.

· Monitor for problems, taking immediate action where possible and escalating when required.

· Work with the customer and internal tickets, interact with clients, resolve problems, and provide technical assistance.

· Perform, organize, and streamline operational tasks to reduce the potential for errors.

· Participate and execute upgrades and migrations of HANA and ASE databases.

· Work closely with the Data Management, Persistence and Cloud Lifecycle Management expert teams from development organization.

· Perform Proactive Problem Management.

· Work on 24x7 shifts, home-office work from Bulgaria is allowed.


What you bring:


· BSc degree in Computer Science or related technical field.

· Troubleshooting / Support experience and experience in System Monitoring processes.

· Experience in cloud platforms, cloud infrastructures and cloud technologies.

· Experience in database administration, operations and support.

· Experience working with Unix systems.

· Working efficiently in emergency situations.

· Ability to estimate, prioritize and organize tasks effectively. 

· Excellent communication skills – precise, based on facts. Written and spoken.


We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 343181  | Work Area: Software-Development Operations  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.

Requisition ID:  343181
Posted Date:  Jul 27, 2022
Work Area:  Software-Development Operations
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

Sofia Ovtscha Kupel, BG, 1618

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