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Support Associate Engineer (f/m/d) - SAP S/4 HANA EWM

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Date: Dec 29, 2020

City: St. Leon-Rot, BW, DE

Company: SAP

Requisition ID: 269023
Work Area: Customer Service and Support
Location: St. Leon-Rot
Expected Travel: 0 - 50%
Career Status: Graduate
Employment Type: Regular Full Time

 

COMPANY DESCRIPTION

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

 

SUMMARY & ROLE INFORMATION

Customer Success drives software adoption, ensuring customers implement and run what they buy whilst safeguarding maintenance and subscription. Using our unparalleled expertise, we guide our customers throughout the entire lifecycle to make the benefits of digital transformation a reality, end to end.

The strength of our Centers of Expertise (CoE), as part of Customer Success, is to analyze customer solutions with 360° view on relevant components including application, database and technology, as well as engaging a strong back office support for every customer engagement, providing Expertise on Demand, instant resolution of top pain points and fast access to best practices/information plus instant quality assurance of recommendations and the improvement plan.

In the role of a support associate, you will work in the Center of Expertise (CoE) with focus on S/4HANA and the Supply Chain Execution Platform (Extended Warehouse Management) and deliver services for every aspect of customers' software implementation, transformation or upgrade project, as well as on operations, including continuous improvement, quality management, problem resolution, and knowledge transfer. Within short time you will gain a unique technical expertise.

 

EXPERIENCE / ROLE REQUIREMENTS

  • A university degree in natural, economic or engineering sciences, e.g. computer science, business informatics, industrial engineering, mathematics, physics
  • Very good analytical skills for solving complex problems; a structured, reliable and independent way of working even under pressure; confident and friendly manner and general communication skills
  • Knowledge in the field of programming (e.g. Java, C++, ABAP) and very good German and English language skills, both spoken and written, for cooperation with our customers
  • First practical work experience in dealing with SAP systems
  • First experiences with SAP logistics applications (for example in the ERP or S/4HANA modules MM, SD, LE-TRA, LE-WM, EWM, TM)

 

ABOUT THE TEAM/LINE OF BUSINESS

Our team primarily focuses on assessing SAP S/4 HANA solutions incl. functional and technical design, performance critical processes, assessment of implemetation, monitoring during testing and GoLive, planning the digital transformation.

 

WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own.

A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

 

SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).

Successful candidates might be required to undergo a background verification with an external vendor.

 

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