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Customer Service and Support

SAP NS2 OS/Linux/AWS Business Support Sr. Specialist-Tampa-33607



Requisition ID: 288496
Work Area: Customer Service and Support
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time



SAP NS2 OS/Linux/AWS Business Support Sr. Specialist-Tampa-33607



SAP is the global market leader for business software and related services, and SAP National Security Services Inc.® (SAP NS2®) is an independent U.S. subsidiary, offering SAP solutions with specialized levels of security and support to meet the requirements of U.S. national security and critical infrastructure customers.

Must be a U.S. Citizen

All internals must have manager’s approval to transfer


Key Areas of Responsibility and Tasks


Job Description:


•Support Amazon Web Services (AWS), Linux servers, VPC, EC2 instances, VPN for the Cloud hosted environments, provision infrastructure, run scale services on AWS and create fault tolerant system on AWS
•Conduct administration, operations, and support for all Cloud based Servers and assuring the quality of software product releases and assisting customers with product related issues.
•Implement security requirements on AWS
•Estimate AWS usage costs and operational costs
•Build maintenance and support automated processes
•Lead hands-on engineering, administration and technical support on AWS
•Perform and lead diagnostics of problems, troubleshoot and develop solutions on AWS
•Provide guidance as a subject matter expert on product design, development, troubleshooting and documentation applications that run-on AWS

At least 4 years’ experience using AWS services and Linux Server Administration
Experience with implementing security on AWS with VPC, IAM, Security Groups, UTM solutions, NACLS etc.), provision infrastructure on AWS and scale applications
Strong experience of architecture and design infrastructure on AWS
Strong experience with AWS Management Tools as Cloud watch and Cloud Trail
Experience with Linux and proven strong UNIX Shell scripting
Knowledge of other OS like Windows is a plus
Knowledge and familiarity with other cloud platforms like Azure and GCP is a plus



Good oral and written communication skills in English



Bachelor’s Degree in Computer Science, Information Systems, Computer Engineering, or related field



Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).

Successful candidates might be required to undergo a background verification with an external vendor.

Additional Locations: Virtual - USA

SAP NS2 OS/Linux/AWS Business Support Sr. Specialist-Tampa-33607

Facility:  288496
Posted Date:  Jun 6, 2021
Work Area:  Customer Service and Support
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

Tampa, FL, US, 33607

Nearest Major Market: Tampa

Job Segment: ERP, Engineer, SAP, Linux, Information Systems, Technology, Engineering