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Project Manager - Hybris CEC (Project Senior Consultant) DBS Job

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Date: Aug 16, 2017

Location: Tokyo, 13, JP

Company: SAP

Requisition ID: 131662
Work Area: Consulting and Professional Services
Expected Travel: 0 - 50%
Career Status: Professional
Employment Type: Regular Full Time

 

COMPANY DESCRIPTION

 

As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.

 

Position Brief

The position of Project Manager – Hybris CEC is a part of the APJ DBS Hybris Incubation Hub and works closely with the Market Unit, LoBs & Regional Delivery Execution teams. The primary objective of the role is to support the successful growth of the Hybris solution by delivering successful projects/engagements in collaboration with the Market units and ensure customer success.

Responsibilities

As a part of the regional delivery team, deliver complex CEC projects either as the Program/Project Manager or coach/mentor/guide the market unit the assigned Project manager to deliver the projects. 

  • Lead large scale implementation projects with a focus on e-commerce solutions such as Hybris
  • Manage multiple (hybris) projects or contracts throughout various stages of the life cycle
  • Setup appropriate project steering and operational governance
  • Apply specific functional and technical knowledge of e-commerce applications to help guide the design and implementation of the solution
  • Apply consistent project management approach and deliver consistent quality across engagements
  • Manage project scope, timelines & budget. Define baseline and plan, monitor and control against baseline and ensure there is no overrun.
  • Create detailed project management plans from estimated scope of work
  • Monitor and Control project and provide in-depth status reports to engagement management and customer team
  • Track and manage all project related issues and plan for issues resolution and track them till closure.
  • Manage Project Risk – plan risk management, identify risk, perform qualitative & quantitative risk assessment, plan risk response, monitor and track the risk till closure.
  • Deliver project outputs in accordance with project plans, costs & to customer expectations. 
  • Manage Project Scope – Define detail project scope, plan for collecting requirement, create WBS, validate scope customer and control requirement. 
  • Define project deliverables, assign roles and responsibility and ensure completion of deliverables on time.
  • Manage the test and acceptance process to sign off with the customer
  • Primary point of contact to manage customer expectations and communication (including timetabled and ad hoc meetings) to ensure that the customer is informed on the project status and obtain customer approval and sign off on all major deliverables. 
  • Manage the project team including assigning individual project tasks, holding regular meetings to monitor progress & ensuring all timesheets are completed on time. 
  • Organize and lead the project team to achieve the project objectives, ensuring that team roles, responsibilities and expectations are defnied, understood and fulfilled
  • Co-ordinate input from all project members including third party suppliers, and customer staff to ensure successful delivery. 
  • Ensure all work is produced in accordance with appropriate processes and that opportunities for improvement are identified and agreed. 
  • Provide leadership to diagnose and overcome barriers to team/project progress. Identify project issues, alternative resource plans, and other risks for both the customer and SAP. Implement mitigation strategies and contingency plans.
  • Manage the project scope to ensure that requirements and changes are analysed, documented and agreed upon
  • Gather, create and distribute project information to all stakeholders and project team members 
  • Ensure the relevant repositories are updated and maintained. 
  • Regular and ad hoc meetings with the PMO team and where applicable, the Delivery Lead to report project progress. 
  • Lead end of project reviews and produce a project close down report within 10 days of the project completion. 
  • Participate in estimation, staffing analysis, and solutioning in order to provide inputs for preparing delivery for the proposal
  • Collectively as a part of the regional delivery team, the person will be responsible for sales support, delivery governance, KM and references. 
  • Alignment with Hybris services sales and Hybris license sales
  • SAP representative on critical Hybris engagements

 

Skills & Competencies

  • Extensive experience working in the eCommerce sector and a broad understanding of transactional website design and build
  • Experience with Hybris, or competition products e.g. Demandware, Oracle ATG, IBM WSC or similar eCommerce platforms

  • Proven experience working as a Senior Project Manager at a senior level.

  • Experience in Omni-Channel consultancy and system integration

  • Experience working within teams building eCommerce systems or other high availability web-based applications

  • Sound understanding of the eCommerce landscape including eCommerce platforms and integration with Mobile, Social Networking, Marketing & Analytics

  • eCommerce project management experience, either within an agency, systems integration consultancy or within an online/digital department of an established retailer

  • Customer Management Experience

  • 6+ years of experience managing large technology engagements

  • A minimum of 3 full life cycle implementations

  • Experience of delivering large and complex Ecommerce projects

  • Experience with senior stakeholder engagement

  • Strong experience in defining scope and requirements

  • Multi discipline team management experience

  • Experience in Agile, and Waterfall  methodology. Ideally PMI Agile or Scrum Certified Practitioner.

  • The individual should also understand the omni channel SAP CEC-HYBRIS product and how it is delivered- using a complete WATERFALL- or AGILE or HYBRID methodology.

  • Able to resource plan, financial planning and control

  • Excellent presentation skills

  • Strong organizational skills

  • Open to travel and to work on client site as required

  • PMP certification or similar is preferred

  • Personal Qualities (Self-starter, Team Working, Communication, Organising, Motivating, Leadership, Negotiation, Decision-making, flexibility and attention to detail)

  • High level of initiative and self-motivation, ability to pick things up quickly. Proactive problem solving

  • Excellent language skill in both of Japanese and English (listening, written and verbal communication)

  • Previous experience in deployment of Hybris projects, as a Project Manager or above level

  • Strong business acumen and customer negotiation skills

  • Capable of working in autonomously and in vague situations

  • Experience in running an SAP engagement and meeting customer needs

 

SAP'S DIVERSITY COMMITMENT

 

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

 

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com). Requests for reasonable accommodation will be considered on a case-by-case basis.

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