Services Solution Advisor, Human Experience Management (HXM)

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!





SAP Human Experience Management (HXM) helps companies of all sizes ensure that every business transformation is a people transformation. We make every engagement with customers meaningful, act as trusted advisors, and accelerate change.

The Solution Services Advisor (SSA) is the go-to expert and spokesperson for Human Experience Management (HXM) Services at SAP.


HXM SSA focus primarily includes SAP SuccessFactors, SAP HCM. This is a customer-facing role proactively promoting and strategically positioning HXM services to drive incremental selling of services. The SSA is able to convince a wide range of customers that the selected HXM services can address their issues in the most effective way. 

The scope of the SSA activities spans from business development, hunting of opportunities across the Japan market unit and positioning business cases to driving & closing sales cycles especially for Key customers. The SSA is responsible for solution(s) end-2-end i.e. from pipeline growth to bookings as well as revenue. 


Core tasks include:

  • Develop and own strategy / plan how to position and sell HXM Services across Japan and drive incremental bookings and revenue
  • Evangelize the market on HXM Solutions and Services portfolios 
  • Design and drive demand generation activities, leveraging all relevant channels: such as events, campaigns, social media and even cold calls. The expectation is to continuously build 4x Pipeline. 
  • Enable services sales (generalist) team across Japan on value-positioning HXM solutions and services portfolios. 
  • Generate and qualify opportunities within prospects and existing customers.
  • Lead the pursuit team and own the opportunity End-2-End while aligning with Services Sales (generalist) teams on the overall account strategy and mobilize all relevant teams as required.
  • Orchestrate and own opportunities for own solution(s) End-2-End from the initial qualification to a successful closure and revenue conversion.
  • Support the account team in the sales cycle in being the trusted HXM solution advisor 
  • Conduct executive meetings, discovery sessions with the customer CXO such as COO, CFO, CPO., CI



We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.


Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.


SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: or, APJ:, EMEA:


EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

 Requisition ID:329552 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time  | Additional Locations: 

Requisition ID:  329552
Posted Date:  May 14, 2022
Work Area:  Sales
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

Tokyo, Tokyo, JP, 100-0004

Job alert

Job Segment: Manager, ERP, Business Development, SAP, Database, Management, Technology, Sales