Software-Development Operations

Cloud Developer - Site Reliability Engineer (SRE)

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!



The "Central Business Configuration Delivery & Customer Success Team" is a newly created team to run the global support for our Cloud Customers and drive the success of SAP's Cloud Implementation Projects using the new technology delivered by CBC.


This role provides opportunities for customer interaction and learning as it is for a new product - Central Business Configuration (CBC). This role extends to Site Reliability Engineering (SRE). Site Reliability Engineering combines software and systems engineering to build and run large-scale, distributed, fault-tolerant systems.


The Central Business Configuration (CBC) team provides business configuration for Intelligent Enterprise Suite applications.  We deliver content covering 400+ business processes, for 40+ countries, in 19+ languages and tailored to several key industries. Read more about SAP CBC here:



  • Work together with customers and partners for successful implementation and delivery
  • Deliver on support KPIs – Minimize initial reaction times, message processing times and other KPIs for internal / external customer issues
  • Implement monitoring, logging, alerting, and SLA Reporting (observability)
  • Analyze and solve operational issues, and respond to incidents
  • Ability to debug, optimize code, and automate routine tasks.
  • Systematic problem-solving approach coupled with effective communication skills and a sense of drive.



  • Advanced English Level Mandatoy
  • Bachelor’s degree in computer science or engineering or equivalent combination of education and experience
  • Experience working with at least one of the following programming languages: Go, Python, Node.js, Ruby and Java or equivalent 
  • 2+ years of experience in projects involving Java, NodeJS, J2EE, messaging, Microservices and Containers for complex, scalable, SAAS or enterprise grade products
  • Experience with automation orchestration, and configuration management tools such as Chef/Ansible, Terraform and Jenkins/Concourse
  • Experience with Docker and container orchestration using Kubernetes
  • Experience working with appropriate complex systems administration, database administration, and landscape maintenance
  • Ability to work with distributed teams in a collaborative and productive manner


Nice to have:

  • Experience in one of the SAP's cloud solutions 



We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.


Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.


SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: or, APJ:, EMEA:


EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

 Requisition ID:317326 | Work Area: Software-Development Operations | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time  | Additional Locations: 

Requisition ID:  317326
Posted Date:  Jun 11, 2022
Work Area:  Software-Development Operations
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

São Leopoldo, BR, 93022-718

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