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Working Student SAP Customer Experience Center (CxC) Journey Steward Job

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Date: Aug 14, 2019

City: Vienna, 9, AT

Company: SAP

 

 

Requisition ID: 221321
Work Area: Administration
Expected Travel: 0 - 10%
Career Status: Student
Employment Type: Limited Part Time

COMPANY DESCRIPTION
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

PURPOSE AND OBJECTIVES

  • Overall responsibility for ensuring every visitor to the CxC experiences a seamless, exciting, and well-organised journey through the Centre.
  • Understand and articulate the vision for the Centre.
  • Understand and articulate the end-to-end story as well as how each aspect of the content (showcase, demo, video etc.) ties into this. Make sure this is relevant and personalized for the visitor (internal, student, partner, prospect, customer.)
  • Understand, co-ordinate and leverage the wider CxC team (reception, Presales, Sales, Management, IT and Facilities teams.)
  • Receive, understand and relay feedback from visitors.
  • Have a working understanding of the IT equipment (software and hardware) and be able to troubleshoot basic errors.

EXPECTATIONS AND TASKS
We are looking for a highly motivated student who …

  • Works closely with different parts of the organization to fulfill program objectives (e.g. Sales, Presales, Partner Management, Services, Marketing) and is interested in having customer and partner contact via a phone conversation and in person. 
  • Aligns with regional and global stakeholders and subject matter experts.
  • Ability to manage both positive and negative feedback, as well as subject matter questions.
  • Assist in visit management: Scheduling, arrival, tour, departure.
  • This candidate will be enabled on the specific innovation storylines, showcases, demos, software and hardware and should therefore have a willingness and ability to learn about these topics (this will also include some travel.)
  • In many ways, the face of innovation at SAP Austria, and should therefore be well-informed and passionate about these topics.

We offer you a great working environment at our Austrian Headquarters in Vienna. You will have the possibility to gain both practical experience and theoretical knowledge within a highly motivated and international team. Supported and guided by a disciplinary and professional Manager, you will be able to gain valuable insights in how SAP helps to run the world better and improve people’s lives.

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

  • University Bachelor degree or equivalent
  • Basic knowledge in Business software, AV equipment and other hardware use, maintenance and troubleshooting
  • Ability to work both on his/her initiative and in an international team
  • Good in thinking strategically, innovative but also practical
  • Excellent communication and presentation skills in both German and English
  • Excellent organizational, planning and time management skills
  • Friendly, enthusiastic and professional
  • Passion for innovation and tech

Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please describe as well your experience and skills in foreign languages and computer programs / programming languages.

#Workingstudent #Internship #Student #Students@SAPAustria

As an attactive employer we offer you a salary that is based on the current "Kollektivvertrag für Angestellte von Unternehmen im Bereich Dienstleistungen in der automatischen Datenverarbeitung und Informationstechnik", a minimum of 1600€ gross/month/full time, in addtion to generous additional benefits.

WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).

Successful candidates might be required to undergo a background verification with an external vendor.

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