Limited employment up to 6 months (f/m/d) - User Assistance Developer for SAP HANA Cloud

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

About the team

Do you enjoy technical writing and translating complexity into straightforward messaging? Do you have a strong interested in software and are curious about technology?

Then you may have just found your new team!

We are a diverse team of experienced technical writers providing quality documentation for our SAP HANA database features. Our team’s mission is to deliver a consistently pleasant, seamless, and intuitive user experience for SAP’s database portfolio. We develop user-centric designs and clear, comprehensive knowledge materials and stretch the boundaries of product documentation with in-app help, graphics, videos and other formats.

As a global team, we cultivate an open and communicative atmosphere, where each team member is empowered to work independently on specialty topics, yet in close collaboration across locations and roles.

The role

As a technical writer on our team, you will be able to put your language and communication skills to paper by writing documentation for users, developing online help, manuals and tutorials. Your work will also entail research and definition of terminology as well as text and user interface editing.

Are you excited to join our team? Then we look forward to receiving your application!

Role requirements

• University degree in technical writing, IT, communications, new media, or a related subject
• Excellent English skills, German intermediate
• Ideally >2 years experience authoring technical documentation
• Practical experience working in DITA
• Familiarity with databases and related tools
• Proven ability to work on deliverables in parallel with multiple stakeholders under tight deadlines
• Enjoy contact with people and passing on your knowledge to others

You may also bring in additional skills from experience with content creation for social media or production of videos and infographics. In terms of work ethics, you are dependable, helpful, and you value knowledge sharing with colleagues.

Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please also describe your experience and skills in foreign languages and computer programs / programming languages.

We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.

EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID:314372 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Limited Full Time  | Additional Locations: