Software-Design and Development

User Experience Research Specialist (f/m/d)

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!


What you`ll do
User Research supports development projects with methods and tools according to the User Centered Design process in order to deliver products with best in class User Experience. User Research in the SAP UX organization is focused on delivering impactful data and insights to effectively influence and inform Use Cases, UI-Designs and product design decisions overall. Typically, Researchers at SAP are working in a multi-functional team with UX Designers, Solution Management and Development in all stages of the development cycle.  


The Role:
As a member of the SAP Design User Insights team, you will support and run User Research projects for Design and Product teams. You will be asked to plan, run, and evaluate research initiatives end-to-end, while collaborating with and learning from experienced colleagues. In addition, you will be enabling teams through User Research trainings and coaching. Your work environment will be creative, dynamic and fast paced. We are looking for driven candidates, that are eager to extend their skillset and able to pick up tasks quickly and autonomously.

What you bring

  • 3+ years’ experience in User Experience Research or a related field
  • Experience with User Research tools similar to UserZoom, Validately, Optimal Workshop, or Qualtrics
  • Strong skillset in either qualitative or quantitative Research methods
  • Experience with participant recruiting and screening
  • Experience in Survey Design appreciated
  • Advanced University Degree in Psychology, Cognitive Science, Sociology, or a related field
  • Excellent written and verbal communication skills in English


We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Requisition ID: 336852  | Work Area: Software-Design and Development  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time  |  #LI-Hybrid

Requisition ID:  336852
Posted Date:  Jun 5, 2022
Work Area:  Software-Design and Development
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

Walldorf, DE, 69190

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Job Segment: User Experience, ERP, Cloud, SAP, Technology, Research