Administration

Working Student / Intern (f/m/d) - CX Communication

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!


ABOUT THE TEAM

 

The Customer Experience Transformation & Operations team is driving the transformation within SAP’s Customer Experience Solutions (CXS) organization while ensuring excellent operations throughout. With that we support CXS strategic objects to delivers SAP's digital touchpoints, tools & services along the customer journey. We are very open-minded and fun to work with. We look forward to working with you!

 

THE ROLE


Digital Customer Experience is one of SAP’s key priorities. You will work closely with the Transformation and Key Program Leads within the Digital Customer Office and SAP’s Digital Customer Experience Program creating internal communication.
 

The position requires very good communication skills in combination with a genuine service-oriented approach including the ability to anticipate changes and actively present communication format and asset recommendations to the key stakeholders. You will be an essential member of the team supporting the transformation of cross board teams and individuals towards a better customer experience.
 

Within the “Operations Office” division of CTG you will be responsible for:

  • Create crisp, informative compelling internal communication formats and assets ensuring key messages are shared with and understood by affected teams and individuals
  • Identify those key messages by listening actively during meetings or reading through information shared (i.e. Board Sprint Meetings, Quarterly Update Calls)
  • Preparing compelling stories and high-quality communication assets such as Newsletter, talk tracks, video scripts, bylines, quotes, and briefing documents for a range of different audiences in alignment with the subject matter experts 
  • Create an ongoing communication roadmap and keep track
  • Partner with the L2 CXS communications lead, and other key functions to ensure relevant, aligned and effective communications

 

ROLE REQUIREMENTS

 

  • Experience in internal and external communications 
  • Experience with communication and collaboartion tools like MS Office, MS Teams, Sharepoint
  • High level of quality, reliability, attention to detail and flexibility
  • Demonstrated strength in working collaboratively with, and across a variety of global, cross-functional teams
  • Growth mindset with desire to learn and try new approaches 
  • Self-motivated and team oriented 
  • Excellent English language, writing and editing skills, German is a plus
  • Excellent interpersonal skills – communicating with others, problem solving and decision making
  • University Degree, in Communications, Marketing, Business Administration, or comparable
  • Experience in dealing with large, multinational enterprises / providers is a plus


Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please also describe your experience and skills in foreign languages and computer programs / programming languages.

 

#Workingstudent #Werkstudent #Internship #Praktikum #Thesis #Germany #Deutschland #Student
 

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Requisition ID: 337634  | Work Area: Administration  | Expected Travel: 0 - 10%  | Career Status: Student  | Employment Type: Limited Part Time   | Additional Locations: #LI-Hybrid
 

Requisition ID:  337634
Posted Date:  Jun 24, 2022
Work Area:  Administration
Career Status:  Student
Employment Type:  Limited Part Time
Expected Travel:  0 - 10%
Location: 

Walldorf, DE, 69190

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