Next Generation Creative Designer - EMEA South Presales (to be based anywhere in EMEA South)

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Role Description

We are looking for highly motivated person to support the next generation customer design team. The individual will focus on boosting the adoption of digital engagement technique for a wide group of Preales via our regional Digital Acceleration Center in EMEA South. The cloud transition requires the ability to deploy the presales action on the entire customer lifecycle not just on the demo moment. Keeping the engagement live with the customer requires the ability to develop, design and deploy digital assets (ebook, micorwebsite, video, interactive digistories, metaverse, etc) and to make use of the right digital channel to reach the customer also in "low-touch mode ".

The person will be dedicated deploying existing assets across the region, but also to develop and personalize reusable template connected to the customer needs, and customers specific industry outcomes. She / he will have the ability to creatively experiment though visual representations and constantly researching on new technologies.

The innovation is a must for the role where the business acumen, later thinking and creativity are key characteristics to be used. The profile will be included in a regional

team in support and aligned with all the Presales in the different countries in EMEA South, with limited client- facing capacity.

Expectations & Tasks

Readiness

· Champion/evangelist of a human-centred design culture within Presales and a visual approach to telling stories to support the sales cycle

· Support the development and the adoption of new DIY graphic and video tools by Presales, create and deliver trainings to support this

· Research, develop, and share new visual tools and techniques, reinventing new ways to hook the customer

· Research and catalogue new third-party resources (creative agencies, freelancers, etc). and manage a comprehensive and up-to-date resource network

Deal Support

• Collaborate with other colleagues, Sales & Presales as as well as the wider community to understand the context of the customer and of the opportunity

• Actively participate in calls with solution advisors, demo architects, and occasionally customers to understand specific business processes, needs and requirements

• Empathize with the customer to understanding how technology can be applied to create human meaning and value

• Represent visually complex topics in a simple manner to communicate the primary concepts. Requirements could include storyboards, videos or immersive experiences, wireframes, and click-through UI.

• Present concepts to the wider team and occasionally the customer, gathering and acting on feedback

Business Development

• Build assets with a ‘reuse mindset’

• Organize assets for easy reuse, to include global Market Units and LoBs

• Maintain an awareness of assets created by other design groups and leverage locally where applicable

Capabilities

Management & Leadership

Management and leading by competence without authority

Exhibit agility and flexibility to meet business needs

Be a change agent, sharing new and exciting ideas

Coordinate complex activities in virtual teams

Engage partners/third parties where there is no local capability or resource

Consulting & Architecting

Solid skills in visualization tools as required by region or LoB, likely to include some of the following:

• Graphic design

• Video production

• Animation

• UI Prototyping

• Conversational UI

• AR/VR

Business & Sales

Translate customer requirements into high quality visuals which demonstrate the business values as articulated by the VAT

Crafter/Shaper of memorable stories and experiences to be delivered by the internal customer

Good understanding of B2B processes and solid business acumen

Solution & Product

Depending on specialization, should have a good knowledge:

Graphics industry, business trend, and technical evolution

Latest UI trends and techniques

High-level knowledge of SAP portfolio & technologies

Good knowledge of SAP’s offering with regard to emerging technologies

Quantitative Key Success Factors

· Revenue and Cloud booking Backlog

· Customer Satisfaction

· Win Rate

Qualitative Key Success Factors

· Implement world-class, design model which serve as a competitive differentiator in the sales cycle.

· Ensure high quality and high-performance delivery platform and defines operational rules and guidelines.

· Prepare quality documentation, potentially including videos, custom-built scenarios which can become part of a centralized reusable assets database.

· Facilitate reusability of demonstration scenarios, including an offline and/or video option. Accurately document each assets build.

· Showcase best-practice techniques and scenarios on all the type of scenarios.

Customer/Partner Interactions

· External: Customer, Partner, Vendor

· Internal: Product Development, Presales, Sales Account Executive, Marketing, IT Provider

Work Experience

Experience & Language Requirements

· 2-4 years of designer or similar role for development and delivery of Content preferably for software companies

· 1-2 years as presales/marketing experience with specialization on use of new media and digital channesl

Education

Bachelor equivalent: minimum requirement

Master equivalent: optiional

Proficient in English

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 342040  | Work Area: Presales  | Expected Travel: 0 - 20%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.