NLP & Data Modelling Consultant - SAP LABS

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

Summary

As part of Adoption Service Center (ASC) team, we develop products & solutions that enable digital transformation for our customers. As the thought leaders for Application Lifecycle Management we develop the Cloud Application Lifecycle Management (CALM) platform with a strong focus on the market requirements for intelligent Service Deliverys of our portfolio across all layers (MaxAttention, Enterprise Support, Preferred Succes). 

We are looking for a Data Scientist to join our team and develop cutting-edge solutions to drive customer service automation and business intelligence to drive adoption with the help of latest ML technology including large language models (LLM, e.g. ChatGPT) and others.

What you'll do

The ideal candidate should be experienced in multiple of the following topics. 
 

• 8+ Years Hands On Experience in Natural language processing, especially large language models such as ChatGPT and others
• Data modelling & visualization
• Graph network analysis & clustering, 
• Python and REST-API.

The candidate must have experience with ML Devops, e.g. development with SAP DI and/or Kubeflow, deployment and maintenance of docker pipelines (CI/CD).

You will collaborate with experienced software engineers, data scientists, service delivery experts/owners as well as product managers to research, develop, and deploy data-driven solutions to various customer service problems.

Learning and Development Opportunities

In this role, you will have the opportunity to apply and deepen your expertise and knowledge to build predictive models, design and execute experiments, develop customer service automation algorithms, and oversee the whole ML/AI development cycle from requirements design, model selection, training and deployment.

We’re looking for a creative problem-solver who is passionate about delivering high-quality, meaningful customer service automation solutions. If this sounds like you, we would love to hear from you.

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 389420  | Work Area: Consulting and Professional Services  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.