SAP China iXp Intern - Support Associate for SAP MDG (Master Data Governance) - Dalian

Requisition ID: 393722
Work Area: Customer Service and Support
Expected Travel: 0 - 10%
Career Status: Student
Employment Type: Intern
Career Level: NA
Hiring Manager: Harish Durg 
Recruiter Name: Fiona Choi
Additional Locations:
 

About the SAP Internship Experience Program:

The SAP Internship Experience Program is SAP’s global, paid internship program that provides university students with the opportunities to find purpose in their careers.

Three reasons to intern at SAP

1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
3. Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs, and career development opportunities at your fingertips.

What you'll do:

We are looking for candidates who are:

• Work in a team with close cooperation with experts from all over the world with a focus on supporting customers.
• Work together with other experts to guarantee the service level agreements with SAP customers and ensure the timely support service can be provided to SAP customers in terms of issue urgency and process compliance.
• Proficiency in English communication is very important for your daily work. Japanese speaking will be an advantage because you will help the communication between Japanese customers and our experts.

What you bring:

We're looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Excellent English communication skills (written and oral)
• Excellent diagnostic and technical analysis skills
• Ability to work in teams of multicultural nature
• Growth Mindset
• Fast learner with IT affinity
• Ability to assess, plan and troubleshoot while collecting information about the customer issue

At least one of the following subject matter knowledge is desired:

• Databases (SAP HANA, Oracle, DB2, SQL Server, SQL Anywhere, ASE, MySQL, etc.)
• Operating systems (Windows Server, Linux, AIX, etc.)
• Object-oriented programming (Java, C++, ABAP, etc.) and programming logic
• SAP Products & Solutions (SAP NetWeaver, SAP Business Suite, etc.)

Meet your team:

We are a team with diverse generations and team members come from different background. We are inclusive for opinions and open to new ideas.  We appreciate and respect the works done by each term members. We are a team like a ‘Family’ where we could openly share experience to each other, meanwhile we feel the safety to ask for help from others.

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SAP'S DIVERSITY COMMITMENT 
 
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com

Successful candidates might be required to undergo a background verification with an external vendor.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy