Senior Adobe Analytics Specialist

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

SAP Concur is the world’s leading brand for integrated travel, expense, and invoice management. We are driven by a relentless pursuit to simplify and automate everyday processes that guide employees through business trips, move authorized charges directly into expense reports. Understanding and improving on this experience is core to our success. 

In this role as a Senior Adobe Analytics Specialist, you will directly contribute to the success of SAP Concur products by driving user experience (UX) instrumentation and Adobe Analytics adoption to support product, development and UX design teams in building best-in-class user experiences.

What you’ll do:

• Administer Concur product’s web analytics solutions in a complex, diverse product ecosystem using Adobe Analytics with strong background in report suite management (including configuring eVars, processing rules, data feeds and other report suite settings) and user management (user access, groups & rights).
• Collaborate with, provide guidance and support Product Managers, Frontend & Backend Developers in their instrumentation efforts (Recommend instrumentation for gold path, audit instrumentation, train users in dashboard creation, etc.)
• Manage and collaborate with vendor/partner on Adobe Launch to deploy measurement strategies
• Proactively monitor data quality, integrity and governance, troubleshoot discrepancies, and optimize the analytics implementation
• Create Adobe dashboards, reports, segments and analyses that explain the user’s digital experience via data-based storytelling
• Document analytics processes, best practices, naming conventions, and other governance standards
• Identify critical business questions and areas of opportunity and translate these questions into technical requirements and transform the collected data into analyses and presentable insights

What you bring:

• Proven track record (5+ years) as administrator of Adobe Analytics (or Google Analytics) leading successful product UX instrumentation projects that help drive business and product decisions in a fast paced and complex environment
• 5+ years’ experience web and mobile analytics requirement gathering, solution design and implementation
• 3+ years of hands-on Adobe Launch (or similar TMS) experience
• Experience with HTML, JSON, SQL, JavaScript, Browser developer tools
• Proficient with Excel & some SQL experience for data analysis
• SAAS Instrumentation experience a plus
• Adobe Assurance, Target, Privacy API experience a plus
• A/B Testing experience a plus
• Willingness to work later shift (10-18 CET)

Meet your team:

The Product UX Analytics team, within the Enterprise Analytics organization, is responsible for collecting, analyzing, and deriving insights from customer data to inform product strategy and development decisions. Our team works closely with Concur’s product management, engineering, and other cross-functional stakeholders to provide data-driven recommendations that improve the user experience and drive business results.

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 391535  | Work Area: Information Technology  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.