Customer Service and Support

SAP iXp Intern - Partner Solution Center

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

About the SAP Internship Experience Program:

 

SAP Internship Experience Program is SAP’s global, paid internship program that provides university students with the opportunities to find purpose in their careers.

 

Three reasons to intern at SAP:

 

  1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
  2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables. 
  3. Gain visibility: with Internship Experience Project in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

  

About the team:

 

SAP’s vision is to help the world run better and improve people’s lives. As THE cloud company powered by SAP HANA®, SAP is a market leader in enterprise application software, helping companies of all sizes and industries Run Simple.

 

We empower people and organizations to work together more efficiently and use business insight more effectively. SAP applications and services enable our customers to operate profitably, adapt continuously, and grow sustainably.

 

At SAP, we believe in the power of collaboration and empower our employees to perform at their best in an environment that encourages free and open expression of ideas. Partners are key innovation contributors in the SAP ecosystem by bringing their innovations to market and helping our customers’ transition to the digital age.

 

The Partner Readiness team within Partner Ecosystem Success drives partner readiness to ensure business outcomes, innovation adoption and to have SAP partners deliver a world class experience to their customers at every touch point.

 

What you’ll do:

 

Position Title: SAP iXp Intern - Partner Solution Center

Location: São Paulo, Brazil

 

In this role, you’ll:

 

The main tasks of the working student will be to support the execution of the Partner Solution Center in the regions of LAC, NA, APJ and GC. In this context there are immediate responsibilities and new ones depending on priorities:

 

  • Construction of GPO Partner Readiness Learning Compass to ensure complete coverage of all team roles with their respective learning paths in the system
  • Operational support for Implementation of measures to improve and simplify communications operations and consumption
  • Support on manual reporting on enablement execution in context of reporting framework delivering in timely manner with quality
  • Support operational tasks related to project tracking and programs execution working in collaboration with all Partner Readiness Business Office team
  • Document management (Dashboards, templates, PSC Guides, JAM - PSC LAC Docs update, etc.)
  • Validate/Reproduce technical basis installation ( SAP S/4HANA, SAP Fiori,  SAP Cloud Appliance Library,  Partner Demo Environment-Shared Option)
  • Update and control partners participants of PSC program ( 10Steps2S4, 5Steps2Fiori, Demo21, SAP BTP, RISE with SAP, SME Solutions, etc)
  • Manage Qualified Partner Packaged Solutions (QPPS) – Follow-up expired packages and broken links.

 

These activities will require extensive contact with the Partner Readiness teams as well as deep analytic and presentation skills. Fluent in English (Spanish and / or Portuguese are highly considered) as well as mastering MS Excel and PowerPoint are required. Basic HTML knowledge required.

 

Who you are:

 

  • Student currently studying Business, Economics and/or Engineering    
  • Computer skills: MS Office Advanced Level [Excel and PowerPoint]     
  • Language skills: Very fluent in English and Spanish and / or Portuguese, spoken and written.
  • Soft skills: Good interpersonal and communication skills, Capacity to work proactively and autonomously     

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 391470  | Work Area: Customer Service and Support  | Expected Travel: 0 - 10%  | Career Status: Student  | Employment Type: Intern   | Additional Locations: #LI-Hybrid.
 

Requisition ID:  391470
Posted Date:  Apr 2, 2024
Work Area:  Customer Service and Support
Career Status:  Student
Employment Type:  Intern
Expected Travel:  0 - 10%
Location: 

Sao Paulo, BR, 04795-100

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