Working Student (f/m/d) - User Assistance Team

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

What you'll do

• Authoring task: you will receive training in our authoring tools and writing guidelines, to be able to help our authors to make updates to user interface texts, online help and product guides. Your responsibilities will include writing content in English and designing interactive images.
• Video production. You will receive a training on our multimedia tool to be able to support authors to create video tutorials in collaboration with Product Managers and Developers. You will participate in script writing, screen recording, and video editing so that it matches our video guidelines.
• Operational tasks in the content management tool: you will receive knowledge transfer and training in our authoring tool to help with housekeeping tasks and cleanup work required to help authors focus on their content work.

What you bring

• Student (f/m/d) at a university or a university of applied sciences.
• Excellent level of English (written and spoken). German is a plus.
• Keen interest in new technologies (knowledge of HTML, XML or JavaScript is an advantage).
• Ability to analyze the learning needs of diverse user groups.
• Visual/graphics skills (knowledge of Camtasia studio and PowerPoint is a plus).
• Team player with good communication skills as our team is divided into different locations.
• Proactive in looking for new tasks or new trainings.

Meet your team

 At SAP, User Assistance teams are responsible for designing and developing all types of information that help our customers to deploy, administer, use, and develop software successfully. Our User Assistance team provides user assistance assets for SAP Datasphere application. We specialize in user interface texts, embedded help, multi-media, and documentation targeted at a diverse range of customers -- from business users and analysts to IT administrators and developers.

Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please also describe your experience and skills in foreign languages and computer programs / programming languages.

This is a SAP global, strategic, paid working student position that provides students with opportunities to find purpose in their careers.

#Workingstudent #Werkstudent #Germany #Deutschland #Student #LIHybrid #SAPGermanStudentsCareers

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Requisition ID: 393484  | Work Area: Software-Design and Development  | Expected Travel: 0 - 10%  | Career Status: Student  | Employment Type: Limited Part Time   | Additional Locations: #LI-Hybrid