Consulting and Professional Services

Business Transformation Services - Retail Architect

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SAP's strategy is to help every business run as an intelligent, sustainable enterprise. To support this mission, we are currently looking for an Enterprise Architect with expertise in the Retail industry. So, if you are a service-minded Supply Chain Architect with a passion for supporting clients in their journey to become an intelligent enterprise by bridging the gap between the business and IT, you might be the new colleague we are looking for. 


SAP’s Cloud Success Services’ organization delivers all sorts of services to support our customers in their digital transformation to become an intelligent enterprise. We sustain the adoption of SAP software and ensure that our customers can successfully plan, implement, integrate, and operate their software, including continuous improvement, quality management, problem solving and knowledge transfer. It is a global organization consisting of both central expertise teams and of local customer teams.


Within the services organization, the Business Transformation Services (BTS) team focuses on driving the digitalization agenda of our customers through advising, designing and supporting the implementation of solutions. Value generation, business process thinking and change management are in BTS’s DNA. 
We are looking for a new BTS colleague with the following qualities:

  • In depth expertise of the retail industry and the specifics this industry brings to enterprise architecture 
  • A genuine passion for driving client success and delivering business outcomes through technology by becoming the trusted advisor at C-level from a business and technology perspective
  • A collaborative networker to build an external and internal network, who does not shy away from a complex matrix organization or challenging client engagements
  • A curious mind to stays abreast with newest developments driving the digital transformation as well as the top business trends
  • Expertise in process optimization, business case building, IT architecture and roadmap design. Defines the strategic, conceptual and organizational boundaries for the design of the SAP-centric IT landscape and having an eye for the change impact on the processes and people in the organization
  • Sales savvyness: proactively finding opportunities, pitching on C-level and support sales trajectories. Influences SAP’s customers to maximize their investment into SAP solutions and effectively increasing cloud adoption
  • A hands-on mentality to troubleshoots key customer issues when required and the ability to drive to successful resolution.


  • Minimal Bachelor's degree or equivalent 
  • Current knowledge of IT trends and their impact on retail strategies with specific focus on the latest SAP solutions
  • Excellent (written and verbal) communication and presentation skills (in English;  Dutch is a plus)
  • Leadership skills to create a vision and put this into action with a team

We are looking for a balance of the following:

  • At least 10-15 years of relevant retail architecture experience 
  • Broad experience of SAP's portfolio and at least with depth for one line-of-business (e.g. procurement or manufacturing) and the SAP retail suite
  • In depth understanding and implementation experience in the core Retail functionalities such as materials management and inventory management
  • Development of business benefit cases for securing investment in major IT programs
  • Project- or Program management



This role is based in the Netherlands and we will not consider applications which will require a relocation.


We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 367897  | Work Area: Consulting and Professional Services  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.

Requisition ID:  367897
Posted Date:  Sep 1, 2023
Work Area:  Consulting and Professional Services
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

's-Hertogenbosch, NL, 5232 BE

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