Solution Advisor Senior Specialist - Data & AI

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. 

** This role is based in the Netherlands because of customer proximity requirements and we can only consider candidates which will not require a relocation **

What you’ll do?

As a Solution Advisor (SA) you work as a Data & AI specialist with the sales teams and customer success managers during the entire Customer Value Journey (Discovery-Select-Adopt & Consume- Extend). You will provide strategic guidance and subject-matter expertise in the design and solutioning of SAP’s data management, data governance and AI solutions.

In the Discovery phase you will support mainly clients exploring potential Data & AI solutions (eg. SAP Business Data Cloud) and help sales teams build pipeline performing key activities such as:

• Contributing to Account or Territory Pipeline Planning
• Supporting One-to-Few Events & One-to-Many events by delivering customer-facing presentations, digital assets and demos about SAP’s Data & AI portfolio.
• Performing Account-Specific Discovery using customer interviews, workshops and vigorous dry-runs
• Contributing to successful Opportunity Qualification

During the Select phase you will support clients building their data & AI strategy vision using key activities such as:

• Defining and driving long-term roadmaps for full business transformation, including value definition and delivery.
• Ensuring the selected Data & AI solutions address customer pain points and support their strategic vision.
• Facilitating a smooth transition to the implementation and adoption phases.

While your primary focus remains on driving new cloud license sales, 50 % will be allocated to post-sales support activities within the Adopt & Consume phase of the Customer Value Journey. Key Activities in this phase can be:

• Post-Sales Transition: Facilitating knowledge transfer between sales and implementation/onboarding teams, ensuring continuity and alignment with customer goals. This includes internal meetings to share key information like sales assets, customer objectives, and contact details.
• Solution Clarification Demos and Presentations: Re-engaging customers to reinforce the value and functionality of purchased SAP Data & AI solutions, addressing the needs of new stakeholders, clarifying the impact of de-scoping decisions, and addressing potential "shelfware" situations.

During the Extend phase you will focus on prioritizing innovation and growth within existing customer accounts. You will handle key activities such as:

• Upsell/Cross-sell Identification: you act as a consultant to the sales team, drawing on your knowledge of the account to pinpoint upsell/cross-sell opportunities.
• Solution Expertise: you re-engage with customers, delivering solution overviews and demonstrations, drawing upon previous sales engagement experiences with the client.

What you’ll bring?

Required:

• 5+ years of professional work experience with large software/IT organizations, preferably in a solution and/or architecture advisory role
• 3+ years of relevant SAP BTP and/or Platform-as-a-Service (PaaS) experience in a customer-facing role, with a specific focus on cloud data warehousing solutions
• Expertise with Business Data Cloud (BDC) and related components (Datasphere, SAP Analytics Cloud, Databricks, Snowflake)
• Functional knowledge of S/4HANA applications and/or optimization of business processes that leverage SAP BDC is desired
• Strong understanding of modern data architecture industry trends and proven ability to present to all levels in a customer’s organization
• Strong understanding of modern data architecture industry leaders and competitive differentiators
• Inspiring storyteller (both in English and Dutch)

Preferred:

• Proficient in Databricks &/or Snowflake technologies
• Proficient in cloud platforms (AWS, Azure, Google Cloud)
• Proficiency with AI and machine learning frameworks and libraries
• Passion and energy in all customer interactions
• Ability to drive opportunities in collaboration with Account Executive, Sales Specialists, Customer Success Managers and Partner Business Managers

 
The SAP Portfolio You’ll Work With:

• SAP Business Data Cloud (incl. SAP Datasphere) – Trusted, connected foundation for AI with zero‑copy sharing and Snowflake integration to unify SAP & non‑SAP data

• Joule (SAP’s AI Copilot) – Conversational assistant embedded across SAP apps; orchestrates tasks and insights in natural language. 

Meet your team:

• You will be part of the Customer Advisory team consisting of Solution, Value and Architecture Advisors
• You will be based in SAP Netherlands office but might need to travel to Belgium as we are a Benelux Market Unit

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity,  gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 445940  | Work Area: Presales  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations:  #LI-Hybrid