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Customer Service and Support

SAP Concur Technical Consultant - Web Services / SQL (US Based)

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

 

 

 

NOTE:

This is a work from home opportunity.  Can be based anywhere in the US.

 

Description

The Technical Consultant’s role is to gather client interface requirements based on client business requirements and functional design that meets the needs of the client and falls within the boundaries of core Concur functionality. The Technical Consultant is responsible for the interfacing of a customer’s specific environment as well as all client technical knowledge transfer. Under the direction of the Concur Project Manager, the Technical Consultant completes project milestones, client documentation, builds the environments, and transitions the client to their Production environment.

 

Duties

  • Setup and help maintain client’s environment throughout the lifecycle of an implementation (Configuration, Test/Development, Production)
  • Ability to lead client discussion and training on data integration
  • Ability to perform technical project management and implementation
  • Perform general issue troubleshooting and resolution
  • Support client’s testing cycles – research complex customer problems, issues, and circumstances and provide recommendation, alternatives and risk assessments to project team
  • Communicate "best practice" recommendations based on prior experiences
  • Maintain the migration of software configurations between production and test environments
  • Ensure completion of deliverables, managing schedules, meeting milestones, and ensuring technical integration success
  • Assist in developing and maintaining an internal technical product knowledge base
  • Represent the department on cross-functional teams
  • Manage support cases related to open projects

 

Requirements:

3+ years of

  • Web Services development experience
  • Basic SQL skills
  • Knowledge of flat files, XML files, and excel spreadsheets
  • Understanding of data format conversion
  • Excellent communication and presentation skills

 

Preferred but not required skills:

  • Experience in database programming and data integration.
  • Experience with ERP or HR systems. SAP a major plus.
  • Basic Accounting Principles knowledge
  • SAP Concur Expense experience
  • Project management experience
  • Experience with SAML SSO technologies
  • Experience working with 3 major credit card provider’s data
  • Understanding of supply chain system
  • Understanding of business travel and travel agency data

 

#LI-REMOTE

 

 

We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

 

Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

 

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.

 

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

 Requisition ID:312334 | Work Area: Customer Service and Support | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time  | Additional Locations: Virtual - USA

SAP Concur Technical Consultant - Web Services / SQL (US Based)

Facility:  312334
Posted Date:  Nov 23, 2021
Work Area:  Customer Service and Support
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%
Location: 

Allen, TX, US, 75013


Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth

Job Segment: ERP, SAP, SQL, Database, Developer, Technology