Digital Hub - Solution Advisor Manager CX and Intelligent Spend

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. 

What you'll do:

As the Digital Solution Advisor Manager, you will be the go-to person for any solution or product questions within the sales team in our Customer Experience and Intelligent Spend Business units. You will leverage your deep expertise in specific solutions to support the entire sales cycle, from identifying opportunities to post-sale customer support. Additionally, you will assist customers in expanding their current SAP footprint to maximize value for their organization.

Area 1: Business Contribution

They will work closely with sales and other relate teams to understand customer requirements and provide appropriate solutions that align with company offerings.

Develop and maintain a deep understanding of the company's product and service offerings to ensure accurate and compelling presentations to prospects.

Collaborate with other departments to streamline processes and ensure customer needs are met in a timely and efficient manner.

Monitor and report on presales activities, ensuring that the team's efforts align with the broader business goals.

Area 2: Develop and Lead the Digital Solution Advisor team

They will provide clear guidance and mentorship to the Digital Solution Advisory team, setting clear objective s and performance expectations.

Ensure that team members have the appropriate training and development opportunities to enhance their skills and performance.

Coordinate with sales, marketing, and technical teams to align strategies and objectives.

Manage the recruitment and selection of new team members, fostering a culture of excellence and continuous improvement

Area 3: Inspire and Drive Constant Innovation:

They will stay updated with the latest industry trends, technologies, and best practices to ensure the Digital Solution Advisory team is always ahead of the curve.

Encourage and facilitate brainstorming sessions within the team to come up with innovative solutions for clients.

Act as a conduit between the DSA team and product development, channelling feedback to ensure the continuous evolution of the company's offerings.

Foster a culture of innovation, encouraging team members to think outside the box and challenge the status quo.

What you bring:

• Bachelor's degree (or equivalent) required, MBA or equivalent degree from accredited university preferred
• Proven track record of success in presales or a similar customer-facing role within the technology industry. 
• This includes a minimum of 7 years of experience, with at least 2 years in a leadership capacity. 
• Familiarity with our product suite and the broader industry landscape is essential. The candidate should demonstrate a deep understanding of crafting and delivering compelling product demonstrations, handling technical objections, and collaborating effectively with sales and technical teams.
• Experience in building teams and guiding teams through complex sales cycles, fostering innovation in presales methodologies, and driving continuous improvement initiatives is highly desired. Prior exposure to conducting workshops, webinars, and training sessions would be advantageous

• Location - Alpharetta strongly preferred, other locations will be considered
• Office requirement - Candidate(s) will be required to work 3 days a week in an SAP office/client site as per our Pledge to Flex return to office policy
• SAP is not offering relocation benefits for this role at this time.
• SAP is not offering current or future visa sponsorship for this role at this time.

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#DigitalSolutionAdvisory

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Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 194,100 - 411,600 (USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

Requisition ID: 416886 | Work Area:Presales  | Expected Travel: 0 - 10% | Career Status: Management | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

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