SAP iXp Intern - Adoption, Insights & Services

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. 

About the SAP Internship Experience Program

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.

Three reasons to intern at SAP

1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
3. Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

What you’ll do

Position Title: SAP iXp Intern - Adoption, Insights & Services

Location: Atlanta, GA

Expected Start Date: April 2025

Contract Duration: 6 months

Work Hours: Full-time; 40 hours per week

As an intern at Adoption Insights & Service, you'll play a key role in helping our internal/external customers maximize value through our Premium Adoption and Insight Services.

In your work, you'll analyze customer contracts, prepare customized audit documentation, and develop targeted analytics that drive business decisions. You'll also help evolve our service offerings by testing new metering capabilities and enhancing our suite of adoption and insight tools.

This position offers hands-on experience in both customer services and internal product development, making it ideal for someone interested in analytics, customer success, and technical experience.

Key Responsibilities

• Reporting & Analytics
• Service Preparation & Data Validation
• Tool Development & Testing
• Pipeline Review & Targeting (Analytics)
• Administrative Support
   

What you bring

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

Education: Information Technology, Business Informatics or related fields

Eligibility: Must be currently enrolled, or recently graduated (start date must be within 6 months of graduation date) from a coding academy/bootcamp, apprenticeship, associate, bachelor’s, master’s or JD/PhD program

Technical Skills

• Basic programming knowledge (advantageous)
• Fundamental understanding of SAP (advantageous)
• Proficiency in Microsoft tools, particularly Excel and PowerPoint

Personal Attributes

• Collaborative mindset
• Innovative thinking
• Self-motivation
• Strong analytical and problem-solving abilities

Language Skills

• Outstanding written and spoken English proficiency
• Fluency in an additional language is a plus
• This internship opportunity welcomes applicants from diverse backgrounds who possess a combination of technical aptitude, analytical skills, and strong communication abilities

Meet your team

The Global Adoption & Experience CoE (GA&X) team, part of the Product Experience Organization is responsible for the consistent adoption approach across the entire SAP Product Portfolio and is equipped with end-to-end accountability for customer adoption and product experience.

We ensure data readiness, coverage, and quality to enhance products and the customer value journey with actionable, data-driven insights and services. By standardizing architecture, taxonomy, and product standards, we empower Product Success and Customer Success while accelerating adoption execution. Through strategic, end-to-end accountability across functions and board areas, we enable business operations and decision-making with tailored insights, adoption services, and intelligent recommendations. Grounded in the belief that Adoption & Experience is a team sport, we foster a culture of adoption within SAP and beyond.
 

The Adoption Insights & Services (AIS) team, nestled within the Global Adoption & Experience Center of Excellence (GA&X), is pivotal in generating insightful adoption metrics through service engagements. Within the GA&X organization, the AIS team specializes in facilitating value-oriented service engagements with a focus on strategic customers.

AlS exposes a range of data, tools, and services that help customers stay compliant and optimize their software usage. We provide actionable insights and comprehensive usage data that deliver opportunities for growth and create unparalleled added value through tailored recommendations and data-driven differentiating features. We ensure that SAP's products, services, and solutions are effectively adopted by customers and users, driving success, and maximizing value.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the hourly base salary rate range applicable for the posted role. The targeted range for this position is 19-33 USD. The actual amount to be offered to the successful candidates will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process.  SAP offers limited benefits for employees hired into hourly or like roles subject to appliable plan/policy terms. A summary of benefits and eligibility requirements can be found by clicking this link:  SAP North America Benefits.

Requisition ID: 420225 | Work Area: Customer Service and Support | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Full Time | Additional Locations:  #LI-Hybrid

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