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Customer Service and Support

Associate Data Analyst - UNSPSC

 

 

Requisition ID: 275805
Work Area: Customer Service and Support
Expected Travel: 0 - 10%
Career Status: Graduate
Employment Type: Regular Full Time

 

COMPANY DESCRIPTION


SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

Position Description:

As an Analyst, you will be required to perform manual/automated data enrichment tasks (i.e. supplier or invoice) or knowledgebase enhancement tasks per ADES (Ariba Data Enrichment Services) operating procedures by using ADE (Ariba Data Enrichment) tool. This person will play major role in improving the quality levels for the Non-English based data enrichment deliverables also serves as subject matter expert for IDC enrichment teams in this scope of work. The Analyst's primary responsibilities are to complete various data enrichment task within due dates as well as to ensure that data quality meets or exceeds client expectations.

Role& Responsibilities:

  • Accurate interpretation of the products and services in the spend data.
  • Invoice Data Classification - classify customer invoice records using UNSPSC (The United Nations Standard Products and Services Code).
  • Supplier Data Enrichment – map the client supplier data to matching supplier records in the ADE supplier base, thus providing parent and company specific business risk information.
  • Besides regular enrichment work, provide translation support to the IDC enrichment teams.
  • Actively participate in the continuous improvement programs and propose ideas on improving Non-English data classification process.
  • Serve as point of contact for IDC teams for first level and second level QA process escalation questions for Non-English data.
  • Support ACT release program: Help Senior ACT Analyst for Non-English versions and respective model development.
  • On-time delivery of all activities and proactively escalate issues to ADES leadership.
  • Education, Experience & Training required:
  • Bachelor’s Degree Engineering in Mechanical, Electrical and Electronics
  • Commodity Knowledge (specifically MRO, Healthcare, Electronics/Electrical, Chemical) - advantage.
  • Ariba Product Knowledge (specifically Ariba Analysis & ADE) is an added advantage.
  • Intermediate computer skills in Microsoft Suite, Word, Excel, Power Point and Access Database and Visio
  • 3 to 4 years of professional experience in a related field
  • Previous experience of Content Management or Data Enrichment and UNSPSC classification experience
  • Customer management experience
  • 1 year of Procurement experience is an added advantage

 

WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).

Successful candidates might be required to undergo a background verification with an external vendor.

Additional Locations

Associate Data Analyst - UNSPSC

Facility:  275805
Posted Date:  Nov 12, 2021
Work Area:  Customer Service and Support
Career Status:  Graduate
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%
Location: 

Bangalore, IN, 560103


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