Business Processes Consultant_IBM Cognos / Reporting Tools

 We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

Location : BLR 11 - Devanahalli

What you'll do:

As a Data Services Consultant, Business Processes Consultant, your primary responsibility will be to manage a portfolio of customers and work with the customers to develop a reporting strategy and recommend best practices. In your daily role, you will:

• Collect and interpret client business requirements, translating them into actionable report or dashboard using IBM Cognos tool.
• Specialize in resolving reporting-related issues submitted by external clients.
• Provide expert consultancy on reporting-related challenges to enhance client outcomes.
• Suggest industry-specific and client-profile-oriented standard reports to improve efficiency and insight.
• Maintain effective communication with clients, managing expectations and ensuring satisfaction throughout the reporting process.
• Collaborate with clients to distribute reports and insights across their organizations effectively.
• Update progress in the project tracking tool.
• Collaborate with the consultants from different regions to develop reports.

What you bring:

• Associate degree in a technical field or equivalent experience (bachelor’s required).
• Strong analytical skills, with attention to detail and a curious mindset.
• Customer-focused with clear communication of findings and expectations.
• Ability to analyze problems and provide practical solutions.
• Highly motivated, with a customer-centric mindset and the ability to thrive in a fast-paced environment.
• 4+ years of client-facing experience with strong interpersonal skills.
• 4+ years of experience in data reporting and analysis.
• Experience with Cognos tools preferred.
• Proficient in English communication, interacting with technical and non-technical stakeholders.
• Good understanding of databases.

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 415203  | Work Area: Consulting and Professional Services  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.