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Customer Service and Support

CFE Consultant

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

 

 

 

SUMMARY

SAP Concur imagines the way the world should work, offering cloud-based services that make it simple to manage travel and expenses. Founded in 1993, Concur services are used by 40,000+ clients representing 30 million users in more than 150 countries.

 

ROLE:

As a ES Consultant for the Expense Solutions team, you will be a technical resource and subject matter expert on configuration modules relating to SAP Concur Travel and Expense. You will work directly with SAP Concur clients to fulfill functional and technical roles in the support of SAP Concur products.

This position will be based out of Concur’s Bangalore office and requires working hours & days aligned to support North American clients that are based on the Standard/Professional Platform.

 

•Manage multiple simultaneous site configuration with timelines. Address any issues while adhering to Concur’s Standard Operating Procedures (SOPs)

•Coordinate and organize configuration tasks with all necessary parties including internal resources, clients, strategic partners, and clients.

•Routinely use excellent written and verbal communication skills and demonstrate the ability to effectively interface with external clients and internal departments

•Configure SAP Concur products and perform knowledge transfer to the client for the effective use of the system.

•Managing consulting session meetings and provide communication with next steps to customer.

•Ensure configuration tasks are completed accurately and on time.

 

ROLE REQUIREMENTS

•Minimum Bachelor’s degree (regular course), preferably in accounting or information systems / financial background / accounting industry background

•Minimum 3 years of work experience. Knowledge or experience on SAP Concur products preferred. Familiarity with financial, HR and payroll systems with consulting experience is a plus

•Previous experience in a role managing projects & interacting with clients on implementations / project management

•Full life-cycle financial implementation experience preferred

•Proven ability to comfortably discuss accounting and financial concepts with clients, including executives

•Proven ability to foster internal/external relationships, overcome objections and motivate clients

•Strong problem-solving, communication and client management skills

 

QUALIFICATIONS

•Graduates from university with bachelor or master degree(s) or relevant work experience.

Location: Bangalore

 

 

 

 

 

 

We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

 

Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

 

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.

 

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

 Requisition ID:294972 | Work Area: Customer Service and Support | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time  | Additional Locations: 

CFE Consultant

Facility:  294972
Posted Date:  Aug 25, 2021
Work Area:  Customer Service and Support
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%
Location: 

Bangalore, IN, 560093


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