Chief Product Manager in Cloud ERP Private for AI

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. 

Chief Product Manager in Cloud ERP Private for AI

Meet the team

The mission of the Cloud ERP Private Product Management team is to serve our large installed base of customers on their transformation journeys into the private cloud and grow SAP’s core business as a market leader. We work hand-in-hand with our engineering and product marketing teams, as well as with our customers and partners on continuously improving our Cloud ERP Private offering. Product Management is the authoritative voice of the legitimate challenges customers face, evangelizing an outcome-based product vision and roadmap that truly solves customer pain points by creating products that delight, and serve the needs of SAP. Within the product management cross team we are responsible for driving the most strategic topics across our Cloud ERP Private portfolio and supporting our largest and most influential customers to ensure swift adoption.

The Role

You will be a senior authority for AI in Cloud ERP Private, setting vision, architecture, and execution for how we infuse trustworthy, high‑impact AI into our products and operations. You will combine hands-on technical depth with executive influence to shape strategy, cultivate an ecosystem of partners, and deliver production-grade AI capabilities that measurably improve customer outcomes and business performance. Specifically:

• Serve as the Chief Expert for AI across Cloud ERP Private, advising senior leadership and steering cross‑portfolio decisions.
• Define, socialize, and execute the multi‑year AI strategy and roadmap, including platform, product, and operational workstreams.
• Identify, assess, and prioritize high‑value AI use cases end‑to‑end (business value, feasibility, risk, and time‑to‑impact), and drive them from concept to scaled adoption.
• Evolve the AI operating model, including intake and portfolio governance, architectural standards, playbooks, evaluation frameworks, and SDLC/MLOps integration.
• Lead strategic evaluation and selection of third‑party foundation models, cloud AI services, and open‑source components; negotiate and manage long‑term partnerships and licensing.
• Provide technical leadership for LLMs and agentic systems (prompting, fine‑tuning, tool use, RAG, guardrails, observability, cost/perf optimization)
• Act as an expert on demand for our high‑performing team of AI Experts and AI Developers; establish communities of practice and enablement programs across engineering and product.
• Drive thought leadership in enterprise agentic AI through patents, open‑source contributions, conference talks, and publications.
• Establish and enforce responsible AI governance: policies, risk management, privacy, security, safety, model evaluation, and audit readiness in alignment with global regulations.
• Lead AI change management and enablement for product, engineering, services, and go‑to‑market teams; create training, playbooks, and adoption programs for customers and partners.
• Partner with Product Marketing and Customer Success to define value hypotheses, success metrics, packaging, and commercial models for AI capabilities.
• Represent Cloud ERP Private in executive forums, customer briefings, standards bodies, and the broader AI ecosystem.

Role Requirements and Work Experience

• In-depth knowledge of SAP’s AI portfolio
• Change Management & Customer Success: Proven success in guiding organizations through impactful digital transformations and leading change management initiatives to support adoption.
• Cross Industry Expertise / Exposure: cross industry expertise with a deep knowledge in at least one industry.
• Proven competencies and strong domain background in the areas of Cloud ERP software
• Excellent analytical skills combined with proven experience in working on complex topics.
• Strong communication skills with the customers, partners and executive level stakeholders, internal functions like engineering, user experience and product marketing.
• Very good teamplayer, good networking skills and driver mentalit with strong business acumen and outcome-driven mindset.
• Passion for technology, innovation, and user-centric product development, with demonstrable success in previous positions
• Excellent communication and presentation skills (C1 Level) in English is a must.
• 15+ years relevant work experience in software industry preferably in Product Management, Product Engineering or Product Marketing
• Master’s degree in Business, Engineering, Computer Science, or a related field. MBA or PhD degree is a plus.

What We Offer 

This role provides a unique opportunity to shape SAP’s global AI strategy

You will: 

• Impact SAP’s Future: Work with our largest and most influential customers to transformative projects that define SAP’s strategy and drive customer success.
• Collaborate with Industry Leaders: Work alongside global teams, SAP executives, and strategic customers on high-value transformations in the field of Data & Analytics.
• Career Growth Opportunities: Enjoy a clear path to advancement with opportunities for specialization or leadership within SAP’s ecosystem.
• Collaboration with product engineering and delivery experts across SAP.
• Professional development opportunities and flexible working models.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity,  gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

We are ethical and compliant
Our leadership credo: Do what’s right. Make SAP better for generations to come. We believe that great leadership extends far beyond the mere pursuit of business goals. We value and foster leadership that is driven with purpose and integrity. Our leaders are role models who uphold SAP’s values and shape SAP’s culture of integrity, by demonstrating and championing ethical and compliant behavior towards all stakeholders.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 442603  | Work Area: Solution and Product Management  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations:  #LI-Hybrid