Communications and Engagement Specialist

 We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

SAP’s Customer Innovation Services (CIS) organization is at the forefront of delivering differentiated innovations that help our customers thrive in an ever-evolving digital landscape. We are looking for a Communications & Engagement Expert to shape and execute our internal and external communication strategies, ensuring our teams, stakeholders, and customers are aligned, informed, and inspired. This role will drive storytelling, executive messaging, thought leadership, and community-building efforts that amplify CIS’s impact within SAP and beyond.

What you'll do:

• Strategic Communications

  • Develop and implement a compelling communication strategy that reinforces CIS’s vision, objectives, and impact.

  • Craft executive messages, blog posts, newsletters, and leadership updates to keep internal and external stakeholders engaged.

  • Support key events, launches, and milestone moments with effective messaging and storytelling.

• Employee Engagement & Culture

  • Build initiatives that foster a strong sense of belonging, collaboration, and purpose within CIS.

  • Design and execute engagement programs, leadership dialogues, and interactive forums to connect teams across locations.

  • Partner with HR and leadership on change communication strategies that drive adoption and alignment.

• Thought Leadership & External Visibility
  • ​​​​​​​​​​​​​​​​​​​​​Develop content that highlights CIS’s role in delivering custom innovations, driving customer success, and shaping SAP’s innovation agenda.
  • Work with external communications teams to position CIS experts in key industry conversations through blogs, podcasts, speaking engagements, and events.
  • Manage storytelling campaigns that showcase success stories and customer impact.
• Stakeholder & Executive Communications

  • Act as a strategic advisor to CIS leadership, shaping their communication approach and messaging.

  • Ensure alignment with SAP’s broader communication and branding guidelines.

  • Collaborate closely with SAP’s global communications teams to integrate CIS’s narrative into enterprise-wide messaging.

What you bring:
 

• A strategic communicator with 8+ years of experience in internal communications, employee engagement, or corporate storytelling.
• A strong writer and storyteller who can distill complex topics into compelling narratives.
• Experienced in working with leadership teams and managing executive communications.
• Passionate about technology, innovation, and customer success.
• A creative thinker who can design engaging experiences that inspire employees and stakeholders.
• Comfortable in a fast-paced, high-growth environment, with the ability to manage multiple priorities.

Meet your Team:

Customer Innovation Services is where SAP’s boldest ideas come to life, co-creating with customers to push the boundaries of what’s possible. In this role, you will shape how our people, customers, and the broader SAP ecosystem experience our journey of innovation.

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 407015  | Work Area: Software-Design and Development  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.