Custom Solution Expert

 We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What you'll do:

As the CIS Custom Solution Expert, you will be part of CIS Growth & Strategic Programs. You will have a crucial role in shaping Customer specific solutions for our customers, re-imagining business processes with disruptive technologies like generative AI and beyond, with a desire to keep pace with the new and emerging trends, technologies, and innovations.

You with business process and Generative AI expertise, will be the trusted partner for our customers to realize benefit from cloud transformation and AI to Realize value with Customized Solutions ensuring maximum impact and efficiency Accelerate Innovation adoption for most critical business processes enhanced with Gen AI Differentiate & gain competitive edge with solutions tailored for high degree of industry relevance.

You will be responsible to drive Customer specific offerings in close partnership with SAP Internal and external stakeholders Roadmap and solution architecture alignment with Product Development Tailor custom solutions with industry relevance with Industry Business Unit Solution definition with engaged Partner for Joint Customers Support GTM Motion with curated Custom solution repository.

What you bring:

• 5+ years total professional experience, preferably with a majority in the customer facing role.

• Knowledge of at least one of the business processes Finance, Supplychain, Manufacturing, warehouse & logistics and customer experience

• Previous experience of working in atleast one of the SAP industries like Consumer, Discrete Manufacturing, Energy and Natural Resources/

• Previous experience of working in Cloud ERP, BTP, AI Foundation and Generative AI Hub.

• Strong Product Management and Solution Management background/

• Strong customer focused mindset and experienced in customer interactions

Meet your Team:

The SAP Customer Innovation Services business under the newly established Customer Services & Delivery Board area is committed to be the strategic RISE with SAP enabler and accelerate AI adoption with differentiated innovations for our customers.

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 410485  | Work Area: Solution and Product Management  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.