Customer Masterdata Management Expert - Middleware & CRM

 We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

WHAT YOU'LL DO

We are looking for an IT Technology Services Expert joining the EDT team, who will act as the go to person and cross organizational expert for business partner, CRM Middleware and data exchange topics, in the context of CRM, ERP and S4/HANA

In this role we see the following main responsibilities and tasks:

• Support IT’s strategic programs with technical business partner master data, CRM Middleware and data exchange expertise in different solutions like CRM, ERP, S4/HANA, MDG and SAP’s cloud portfolio.

• Act as the go to person analyzing and understanding the dependencies of business partner data including its replication in a complex and hybrid system landscape analyze requirements, assess feasibility, effort, risk.

• Design and implement technical solutions to evolve the business partner definition and replication in our system landscape making it ready to support new business models, like digitalization, cloud vs. on premise business, identity management etc..

• Connect & collaborate closely with all affected IT units and different LoBs to establish and ensure compliance and smooth business process execution

• Co-Innovate closely with the standard development teams from Products & Innovation providing continuous feedback, act as early adopter and help to shape the future product roadmap

• Work in an agile and international development environment which requires the individual to be self- driven, take decisions independently and be flexible.

WHAT YOU BRING

• Bachelor or Master’s degree or equivalent in information technology, computer science, mathematics, engineering or a related field

• 12 - 16 years of relevant experience

• Technical development background in ABAP, ABAP-Objects

• Strong knowledge of the business partner data domain/model in systems like SAP CRM, SAP MDG, SAP ERP, etc.

• Knowledge of Integration Technology: CRM Middleware, ALE (Application Link Enabling), Cloud Integration, Protocols (SOAP, REST)

• Background in business analysis & requirements gathering and their translation into technical language

• Understanding of SAP’s portfolio to master business partner master data processes

• Proven track record of successful projects, ideally in the areas of data management

• Experience in working with international teams across lines of business

• Excellent problem solving and communication skills

• High level of motivation, flexibility and agility

• Fluent in English (German is a plus)

MEET YOUR TEAM

As part of SAP’s CPIT Tech Services organization, Enterprise Data Technology (EDT) is responsible for providing consultancy & technology expertise in the areas of data management mastering data migration, integration, quality and governance projects in SAP’s hybrid (cloud + onPremise) system landscape. Here we act as the Business’ trusted advisor and expert, driving together the simplification of business processes based on a user-centric approach. In a joint responsibility with the respective business teams, we identify strategic priorities, determine the portfolio and corresponding execution plans.

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​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 400222  | Work Area: Information Technology  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.