GCO Data Protection Specialist - Bangalore

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. 

What you'll do

We are looking for a committed and service-oriented professional to join our agile Data Protection Office for SAP Global Cloud Operations (GCO – former SAP Enterprise Cloud Services – ECS), ensuring data protection and compliance requirements in a complex and dynamic cloud environment. In this role, you will take ownership of strategic and operational data protection processes, collaborate closely with internal stakeholders, and make a significant contribution to SAP’s cloud-first strategy. You will be the key interface between data protection, risk, and quality management, actively shaping processes, tools, and awareness initiatives.

Your Responsibilities:

• Ensure compliance with data protection and regulatory requirements (GDPR, ISO, SAP policies) and support internal and external audits.
• Coordinate strategic and operational tasks within the GCO Data Protection Office, including alignment with data protection coordinators, subject matter experts, and stakeholders (e.g., Legal, Data Protection & Privacy Office).
• Implement data protection requirements, including Procedure Enrollment (PET), to ensure compliance for processes, tools, and services under GCO Controllership.
• Deliver proactive, service-oriented support to data protection roles and functions within GCO responsible for operational compliance implementation.
• Analyze use cases, create compliance reports, and present results using modern tools (Microsoft 365 including Power BI Reports, Power Automate Flows, Power Pages, Lists and Excel) to drive efficiency and transparency.
• Provide guidance and training to teams on data protection and compliance, while maintaining and improving platform content (e.g. Wiki, SharePoint, MS Teams, dashboards, workflows). Distribute newsletters and share relevant data protection & privacy updates.
• Develop and roll out learning materials and plan awareness activities for the GCO business unit.

What you bring

Data Protection Expertise

• 5+ years of experience in data protection processes and PET tools, including implementation and compliance monitoring.
  Example: Conduct privacy assessments and ensure PET features are correctly implemented.
• Familiarity with privacy regulations (e.g., GDPR) and applying compliance standards.
  Example: Adjust Microsoft 365 settings for GDPR-compliant data storage.

Technical Skills

• Advanced proficiency in Microsoft 365 (Teams, SharePoint, OneDrive) and enthusiasm for digital collaboration.
  Example: Set up a SharePoint site, optimize permissions, and train users for efficient collaboration.

Service Orientation & Problem Solving

• Strong customer focus with proactive support and efficient issue resolution.
  Example: Perform a Root Cause Analysis (RCA) for a critical system outage using SUDO log information, ensuring compliance with GDPR principles and documenting access restrictions and retention policies.

Soft Skills

• Excellent teamwork and networking skills, combined with independent working style and analytical, solution-oriented thinking.
  Example: Collaborate with security teams to investigate a data breach and propose improvements.
• High adaptability and quick learning of new technologies.
  Example: Implement a new PET feature after quickly mastering documentation.
• Outstanding communication skills and a structured, organized approach to work.
  Example: Create clear end-user guidelines for secure Teams usage and present them in a workshop.

 Meet your team

We are the SAP GCO Data Protection, Risk & Quality Office – a strategic governance team responsible for the SAP Global Cloud Operations (GCO). Our mission is to establish and oversee governance frameworks that ensure data protection, risk transparency, and continuous quality improvement across GCO operations. This builds Customer Trust and fulfills the requirements of SAP’s Data Protection Management System (DPMS) in accordance with GDPR and SAP’s Global Risk Management Policy.

As compliance officers, we work closely with SAP GCO leadership team of Peter Pluim and report directly to SAP COO Officer Yoginder Parmar, ensuring our governance activities are strategically aligned and deliver measurable impact across the organization.

#OpsMgmtT2 

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity,  gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 443744  | Work Area: Administration  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations:  #LI-Hybrid