Share this Job
Information Technology

IT Application Sr Consultant /Development Tools, Applications & Process Consultant /JIRA/Confluence

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!




Atlassian products form the foundation on which SuccessFactors PDLC processes are built. They are integral to the planning, developing, releasing, and sustaining of the SuccessFactors product suite. Atlassian Administrators are instrumental in helping improve the productivity of the team. Deliverables you will manage, including but not limited to, are: 



  • Responsible for planning, organizing, and execution of processes & tools for Engineering & Product. This includes meeting organizational requirements, support of existing applications, as well as creating new and innovative solutions;
  • Design, develop, implement, and coordinate systems, policies, and procedures
  • Identify problematic areas and implement strategic solutions in time
  • Create appropriate policies and procedures to ensure best practices are followed
  • Lead multiple application and/or infrastructure projects, delivering diverse and flexible business solutions
  • Discusses workflow and processes with employees in the various divisions to identify internal stakeholder requirements in the form of detailed user stories.
  • Analyze workflows and work processes and recommends improvements. Prepares a variety of documents and reports as required.
  • Prepares reports, dashboards, and other advanced analytical tools to support data-driven management and decision-making.
  • Define a process that can be easily subjected to an audit
  • Identify its documentation and training requirements
  • Communicate process changes to the process users
  • Overall performance and results of the process
  • Identification and management of critical process success factors
  • Enforcement of the process & control and lead process improvement
  • Reporting of process status and progress to peers and executives
  • Facilitation, resolution, or escalation of cross-functional issues
  • Accountability for the cost and investment in the process


Roles and Responsibilities:

  • 10-12 years Experience in IT, operations, or Engineering
  • Experience in managing team and people development.
  • Experience managing Change Management,  Problem Management, Server management & JIRA Admin team across Operations & Engineering.
  • Experience on the Administrator level of Atlassian products (JIRA, Confluence) in a mid-to-large-sized organization.
  • Experience troubleshooting the Atlassian software stack.
  • Familiarity with database concepts (SQL, XML, etc.)
  • Knowledge of cloud platforms, environments, and APIs
  • Exposure to Agile Methodologies (SCRUM, Kanban)
  • Experience with Apache httpd and Tomcat.
  • Knowledge of at least one of the following languages: Java, JavaScript, or Python
  • Previous interaction with Git, Subversion, etc.
  • Is responsible for, and owns, the process at an executive or management level
  • Strong Atlassian JIRA - change management tool.
  • Hands-on experience of report creation, backlog management, burndown management, confluence management using the JIRA tool
  • Good understanding of project management skills
  • Strong communication skills, ability to connect with teams, exchange data point
  • skills in making reports and presentation preparing for management review
  • Experience in AGILE methodology is added advantage
  • Full-Time Graduate or Masters's with good academics background.


#JIRA #ITOperations #Change Management  #Problem Management #Server management.




We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.


Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.


SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.


EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

 Requisition ID:306786 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time  | Additional Locations: 

IT Application Sr Consultant /Development Tools, Applications & Process Consultant /JIRA/Confluence

Facility:  306786
Posted Date:  Nov 18, 2021
Work Area:  Information Technology
Career Status:  Professional
Employment Type:  Regular Full Time
Expected Travel:  0 - 10%

Bangalore, IN, 560066

Job Segment: Application Developer, Developer, ERP, Engineer, SAP, Technology, Engineering